ATT - **We are reaching out in desperation for someone to read this email and pass it o...

GetHuman3376070's Device Support issue with AT&T from August 2019

Help with my AT&T issue
The issue in GetHuman3376070's own words
ATT - **We are reaching out in desperation for someone to read this email and pass it on up the chain to actual get a fix. The reason to for writing is to simply get my father’s home phone line fixed. It’s been out of service for over a month. This is a urgent issue because my mom passed away a couple months ago. My dad now lives alone and wears a medical life alert that works and operates from the phone line and internet. We have called customer service several times. Employees have been to his house, but the issue has yet to be fixed.**Please help us with this. My contact and my dad’s is below:****Home Address to be Fixed:*Millard Smith***** North County Road *** East*Avon, IN ******PH: ***-***-*******My Info:*Jonathan Smith****-***-******Jon

GetHuman3376070 did not yet indicate what AT&T should do to make this right.

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AT&T

Device Support issue
Reported by GetHuman3376070
Aug 6th, 2019 - 3 years ago
Fixed
Seen by 12 customers so far
Similar issue to 11057 others
0 customers following this
Items needed
Phone number
Account number
Account PIN
Account email
Service address
Name
IMEI number

Timeline

GetHuman3376070 started working on this issue
Aug 6th, 2019 3:31am
GetHuman3376070 confirmed the issue is fixed. Hooray!
Aug 11th, 2019 1:58pm
GetHuman3376070 confirmed the issue is fixed. Hooray!
Aug 11th, 2019 10:18pm

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