I called and cancelled service on my tablet around a year ago.*I called today and tried...

GetHuman1500132's customer service issue with AT&T from November 2018

2 views | 3801 similar | 0 following
Help with my AT&T issue
Next: our robot will wait on hold for GetHuman1500132 to get a AT&T rep on the line!
Always use the GetHuman Phone to call AT&T. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1500132's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1500132 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman1500132's own words
I called and cancelled service on my tablet around a year ago.*I called today and tried to get help with credit on this but was hung up on once before we come to a decision. And the second time I was told that since there wasn't anything noted on my account they could not do anything. I asked to speak to a supervisor and was put on hold for **-** mins. The I heard someone take me off hold then hung up. *I was paying monthly payments for new phones so I didn't pay attention to the bill. I have had some serious issues this year and haven't been as observant as I should have been. I would have noticed after looking over my paperless statement. *There has not been any activity on this account for a long time so that should show I am not lying. Someone at AT&T did not note it on my account nor did they take off the charges so I have to pay for their mistake. *I have been a loyal AT&T customer for around ** years. *Please look into this and help resolve this issues.

GetHuman1500132 did not yet indicate what AT&T should do to make this right.

How GetHuman1500132 fixed the problem

We are waiting for GetHuman1500132 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1500132 fixes it.
This email address isn't valid

AT&T

Customer service issue
Reported by GetHuman1500132
Nov 5th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 3801 others
0 customers following this

Timeline

GetHuman1500132 started working on this issue
Nov 5th, 2018 4:52pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies