Dear AT&T, After ** * years with your Company I will have to leave your Company. The...

GetHuman-far_away's customer service issue with AT&T from November 2018

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The issue in GetHuman-far_away's own words
Dear AT&T, After ** * years with your Company I will have to leave your Company. The Problem began almost ** Months ago when my Iphone* and anyone that comes to my home that uses ATT began dropping calls and went from * Bars to * Bars. Then about * Months ago it dropped down to * Bar and sometimes none ! Basically my ATT Cell Phone service has disappeared ! Then * days last week I changed internet services and during that I could not get anything or receive any calls from ATT. I do not want to leave because I also have Direct TV, and the * services together are great. And if I leave it will cost me because I still owe a little bit on my phones. They sent me a signal booster about a year ago and it did not help at All. Have you moved or changed towers in the Killen,AL area code ***** ? I own some land here and have one of the highest spots in the area and would be glad to allow ATT to put up a Tower here. Please help so I can stay with ATT ! Yall really helped me when I got wounded in Iraq, one reason I do not want to change services. Thank you,(SSG, RET, Due to wounds) Paul H. Mullis II

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Customer service issue
Reported by GetHuman-far_away
Nov 4th, 2018 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 3784 others
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GetHuman-far_away started working on this issue
Nov 4th, 2018 10:30pm