To whom it may concern,**My credit card was charged for no apparent reason. I had been...

GetHuman-forestho's customer service issue with AT&T from October 2018

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The issue in GetHuman-forestho's own words
To whom it may concern,**My credit card was charged for no apparent reason. I had been using a prepaid account, but did not renew my service for September because I am traveling in Spain. Because I am overseas, I was unable to directly resolve the issue and had my mother call to resolve it. When she talked to customer support, she seemed to resolve the issue. However, I have noticed this month that my credit card was charged once again, and no refund has been issued for the charges last month. As you can imagine, I am very frustrated and this is not the kind of issue I want to have to worry about while abroad. So, I would like a full refund of all unauthorized charges. While I have enjoyed using my prepaid account up until now, this kind of behavior seriously makes me question ATT and consider looking elsewhere for my wireless service.**My wireless number is ***-***-****.*Please resolve this, thank you.**Forest Davis-Hollander
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Customer service issue
Reported by GetHuman-forestho
Oct 10th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 3216 others
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GetHuman-forestho started working on this issue
Oct 10th, 2018 9:01pm