I’ve about had it with your corporation. I ordered an iPad Pro **.* last week. I phoned...
GetHuman1221172's customer service issue with AT&T from September 2018
Help with my AT&T issue
First: share to improve GetHuman1221172's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1221172's next move: talk to AT&T when they open (we'll send a reminder).
AT&T's call center is closed now. We will text or email GetHuman1221172 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman1221172 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman1221172 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman1221172's own words
I’ve about had it with your corporation. I ordered an iPad Pro **.* last week. I phoned your customer service yesterday and was told after much confusion (because his English was atrocious) that my iPad would be delivered tomorrow. Today I get an email telling me it won’t be shipped for another month. Your organization is a joke. I don’t care if you outsource. Thats a business decision.’At least hire people that can can communicate effectively in the customers Language. I have been a customer for over ** years and I’m going down to Verizon tomorrow to see how they deal with their customers. Your customer service “person” straight up lied to me. I realize you don’t care but when you **** off enough people and your bottom line gets effected you’ll care.
GetHuman1221172 did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman1221172 fixed the problem
We are waiting for GetHuman1221172 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.