Hello my name is Tia Baker. My husband and I have had AT&T for the past few months. We...

GetHuman1353500's customer service issue with AT&T Wireless from October 2018

22 views | 1878 similar | 0 following
Help with my AT&T Wireless issue
First: share to improve GetHuman1353500's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1353500 to get a AT&T Wireless rep on the line!
Always use the GetHuman Phone to call AT&T Wireless. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1353500 may need:
Account name, Account number, Account phone number, Account email address, Account service address, and Account PIN
The issue in GetHuman1353500's own words
Hello my name is Tia Baker. My husband and I have had AT&T for the past few months. We have both called and complained about your poor phone quality and service. We have contacted your customer service reps and told them that the phones drop calls and that we don't even get half the test messages or voicemails. Your customer service reps have reset our phones and according to them all the things that they can do. We have paid $*** a month for our phone service. My husband called in about a month ago and the rep he talked to was supposed to give us a free month of service because of the problems with your phones. Unfortunately we have yet to receive them. Since AT&T doesn't want to help with the situation and stand good on what we was told we will be dealing with another phone company by the end of the month. I will never recommend AT&T to anyone ever. You all have poor phones poor service and your reps make lies up. I'm very upset about this situation. And hope that you stand good on at least the free month of service we were supposed to get.

GetHuman1353500 did not yet indicate what AT&T Wireless should do to make this right.

How GetHuman1353500 fixed the problem

We are waiting for GetHuman1353500 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AT&T Wireless's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having AT&T Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1353500 fixes it.
This email address isn't valid

AT&T Wireless

Customer service issue
Reported by GetHuman1353500
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 1878 others
0 customers following this


GetHuman1353500 started working on this issue
Oct 16th, 2018 10:17am

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers