Hello, My issues is about products that I didn't receive in AT &T store in December...

GetHuman984674's customer service issue with AT&T Wireless from August 2018

Help with my AT&T Wireless issue
The issue in GetHuman984674's own words
Hello, My issues is about products that I didn't receive in AT &T store in December ****. Also been billed for a subscript in the amount of **.** for over * month or long I never requested. I asked for this too be removed I have spoke to over * People who said this problem will be solved. I have the Chat and over the phone documents. I just received a bill saying I received a credit of ***.** but charge for another one time fee in the amount of **.** I paid that fee already in June. I have been a loyal customer paid my bill on time upgrade products brought products and this is how I am been treated. Over charged or token advantage of I am a senior on a fixed income I need this matter to go to the President of the resolution team. Name April ***-***-****-***-***-**** *****@***.com Please have some one to call or email asap about this matter.
GetHuman984674 did not yet indicate what AT&T Wireless should do to make this right.
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AT&T Wireless

Customer service issue
Reported by GetHuman984674
Aug 13th, 2018 - 7 mons ago
I have an issue with AT&T Wireless too
Fixed
Seen by 6 customers so far
Similar issue to 1260 others
0 customers following this
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Timeline
GetHuman984674 started working on this issue
Aug 13th, 2018 11:08am
GetHuman984674 indicated the issue is not fixed yet.
Aug 14th, 2018 12:31pm
GetHuman984674 indicated the issue is not fixed yet.
Aug 14th, 2018 12:31pm