I want you to stop proceedings of sending me to collections. They are rude, mean and o...

GetHuman-mforste's customer service issue with AT&T Universal Card from February 2019

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Help with my AT&T Universal Card issue
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The issue in GetHuman-mforste's own words
I want you to stop proceedings of sending me to collections. They are rude, mean and obnoxious. I know I owe you a lot of money and I will send in payment after I get answers for my health issues and eye issues. I have asked for help many times since ****. I asked the insurance to pay my bill I got three payments then was denied any more as what I sent them on how I was looking for work was not correct even they told me what to send. I wrote you guys to help me, called you and nothing resolved. I asked to have it cancelled and nothing. I would have paid $***.** every two months and could have this half paid off but noooo. I asked for no interest rates, finance charge, or late fees while I did this. August-December ****-$*,***, January-December ****-* payments $*,***.**. same ****-$*,***. Same ****-$*,***. Same ****-$*,***. Total: $**,*** and I would have had to pay $*,*** for the **** year. It is funny how you are NOT quick to help when asked but are quick to send a debt collector after the person who has been a member since ****. I feel bad but I have more to add to this but not enough room to tell you my full story.
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AT&T Universal Card

Customer service issue
Reported by GetHuman-mforste
Feb 15th, 2019 - 8 mons ago
I have an issue with AT&T Universal Card too
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Seen by 2 customers so far
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GetHuman-mforste started working on this issue
Feb 15th 4:57am