The question we are asked most often is about how to talk to AT&T Universal Card customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
How do I get new user and password to replace old ones?
To replace your old user ID and password for the AT&T Universal Card, you typically need to go through the online account management process. Look for the "Forgot User ID" or "Forgot Password" links on the login page. Follow the prompts to verify your identity and create new credentials. Make sure to have your account information handy for this process.
Asked Aug 28, 2025 8:17 PM
how do i create an account so i can view my bill on line.
To create an account to view your bill online, visit the AT&T Universal Card website. Look for the option to register or create an account. You will need to provide some personal information, including your account number, billing address, and other identifying details. Follow the prompts to complete the registration process, and you'll be able to access your bill online.
Asked Jul 30, 2025 4:30 PM
Can I use my thank you points to pay my credit card bill
Thank You Points can be redeemed for various rewards, but they typically cannot be used directly to pay your credit card bill. Check the specific redemption options available through your account.
Asked Mar 18, 2025 11:19 PM
What is m credit limit on my at&t credit card?
To find your credit limit on your AT&T Universal Card, please check your latest statement, log into your online account, or refer to the information provided in the cardholder services section.
Asked Mar 5, 2025 7:00 PM
I need replacement cards. How do I request that.
To request replacement cards for your AT&T Universal Card, please find the option to do so through the appropriate section on your account dashboard or app. There should be instructions available there to guide you through the process of obtaining replacement cards.
Asked Mar 4, 2025 5:40 PM
Help me with my AT&T Universal Card customer service issue
We look to the AT&T Universal Card issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.