Paid past due service not restored. Paid before midnight and posted but wrong date

GetHuman639111's customer service issue with AT&T Tech Support from April 2018

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Help with my AT&T Tech Support issue
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The issue and preferred resolution, in GetHuman639111's own words:
The problem I ran into: Paid past due service not restored. Paid before midnight and posted but wrong date
I trust that AT&T Tech Support will make this right and come up with a resolution that is fair.
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AT&T Tech Support

Customer service issue
Reported by GetHuman639111
Apr 29th, 2018 - 3 mons ago
I have an issue with AT&T Tech Support too
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Timeline
GetHuman639111 started working on this issue
Apr 29th 6:10am