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Before contacting them, items GetHuman-suecmay may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman-suecmay's own words
WE ARE A HOSPICE AGENCY ...we take care of terminally ill patients and their families. **WE have moved to a new office over a month ago and our phones are still not working correctly. We have called almost daily...but no resolution has been found.**We have * lines...that are supposed to roll over to each other. But if a call comes in on line one and it is answered...the next call just goes to an UNKNOWN VOICEMAIL THAT SAYS WE CANT TAKE YOU CALL RIGHT NOW LEAVE A MESSAGE!!!!**WE DO NOT HAVE VOICE MAIL SERVICE AND CANNOT ACCESS THESE MESSAGES ....WE ARE MISSING BUSINESS CALLS AND CALLS FROM OUR PATIENTS.**THIS IS NOT ACCEPTABLE. Today we have no phones, no fax no internet.**We need a solution.**Account is Canon Hospice*This is our current ticket trouble number.*TKT* *****************ATT keeps telling us it is our phone company Guywire that is the problem.**Guywire is here telling me it is ATT*We need this problem solved.**In addition to all of This. Att still has not changed our service address in their computer. I have asked numerous times to have this changed...to no avail.**our current address is:****** Prytania, Suite **, New Orleans, LA ********** *** ******Sue May*Administrator*Please Respond!!
GetHuman-suecmay did not yet indicate what AT&T Business should do to make this right.
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