WE ARE A HOSPICE AGENCY ...we take care of terminally ill patients and their families...

GetHuman-suecmay's customer service issue with AT&T Business from January 2019

3 views
 | 
100 similar
 | 
0 following
Help with my AT&T Business issue
Next: our robot will wait on hold for GetHuman-suecmay to get a AT&T Business rep on the line!
Always use the GetHuman Phone tocall AT&T Business. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-suecmay's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mons ago)
First: share to improve GetHuman-suecmay's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-suecmay may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman-suecmay's own words
WE ARE A HOSPICE AGENCY ...we take care of terminally ill patients and their families. **WE have moved to a new office over a month ago and our phones are still not working correctly. We have called almost daily...but no resolution has been found.**We have * lines...that are supposed to roll over to each other. But if a call comes in on line one and it is answered...the next call just goes to an UNKNOWN VOICEMAIL THAT SAYS WE CANT TAKE YOU CALL RIGHT NOW LEAVE A MESSAGE!!!!**WE DO NOT HAVE VOICE MAIL SERVICE AND CANNOT ACCESS THESE MESSAGES ....WE ARE MISSING BUSINESS CALLS AND CALLS FROM OUR PATIENTS.**THIS IS NOT ACCEPTABLE. Today we have no phones, no fax no internet.**We need a solution.**Account is Canon Hospice*This is our current ticket trouble number.*TKT* *****************ATT keeps telling us it is our phone company Guywire that is the problem.**Guywire is here telling me it is ATT*We need this problem solved.**In addition to all of This. Att still has not changed our service address in their computer. I have asked numerous times to have this changed...to no avail.**our current address is:****** Prytania, Suite **, New Orleans, LA ********** *** ******Sue May*Administrator*Please Respond!!
GetHuman-suecmay did not yet indicate what AT&T Business should do to make this right.
I have an issue with AT&T Business too
How GetHuman-suecmay fixed the problem
We are waiting for GetHuman-suecmay to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AT&T Business's attention and get better help faster. Tap below to get started.
Having AT&T Business issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-suecmay fixes it.
This email address isn't valid

AT&T Business

Customer service issue
Reported by GetHuman-suecmay
Jan 16th, 2019 - 9 mons ago
I have an issue with AT&T Business too
Not resolved
Seen by 3 customers so far
Similar issue to 100 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-suecmay started working on this issue
Jan 16th 6:49pm