AOL Customer FAQ

If your old emails in your AOL inbox aren't loading, it could be due to various reasons such as browser settings, internet connectivity issues, or temporary service errors. Here are some solutions: 1. Clear the cache, cookies, and history of your browser, and refresh the page afterwards. 2. Disable pop-up blocking software, as they can interfere with email access. 3. Disable or remove browser extensions or add-ons. Some of these can conflict with AOL Mail. 4. Ensure your antivirus software isn't blocking AOL Mail. Try disabling the antivirus briefly to see if this helps. 5. Try accessing AOL Mail through a different browser to ensure it's not a browser-specific issue. Remember to restart your computer after these steps. These may not be exhaustive solutions, but they can often solve most common email access issues.

Hmmm... we're not sure about that. This problem may potentially be due to AOL's spam filters that may be blocking emails from USPS. Check your spam or junk mail folder to see if USPS emails have been directed there. You can also adjust your AOL settings to not block or filter out emails from certain senders like USPS. Remember, it's also a good idea to check with USPS to make sure they're still sending the emails to your address correctly.

If you've forgotten your AOL password and don't have access to the phone number associated with your account, you'll need to go to the AOL sign-in page and click "Forgot Password?". Follow the steps to verify your identity which may include answering security questions. If you have an alternate email address linked to your account, AOL can send you password reset instructions there. If all else fails or you don't have any other methods of recovery, unfortunately, you may not be able to recover your account due to security reasons. It is important to keep your account details up to date for this reason.

If you have lost access to your AOL account and no longer have access to your phone, your best option is to try to recover your account through your recovery email address. When setting up your account, AOL asks for an alternate email address to help securely recover an account if needed. After you attempt to login with your old password, AOL will provide you with an option like "Trouble signing in?" where you can provide your recovery email. AOL will then send you an email with instructions on how to reset your password. Once your password is reset, you'll regain access to your account and your data.