when I try to use AOL Mail I am redirected to guse.advertising

GetHuman-rmcoelho's customer service issue with AOL from December 2019

Help with my AOL issue
The issue in GetHuman-rmcoelho's own words
The problem: when I try to use AOL Mail I am redirected to guse.advertising

GetHuman-rmcoelho did not yet indicate what AOL should do to make this right.

How GetHuman-rmcoelho fixed the problem
I paid a company to scrub my computer as it was presumed that It had adware issues. After going through all of my programs, software, search engines etc. the problem was still there. I kept being redirected to this spam advertising site. Ultimately the way we got away from this redirect was to go back and restore my computer to the day before the problem started. It worked fantastic and my computer is refreshed now as a result of cleaning all of the junk I had gathered in my computer.
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AOL

Customer service issue
Reported by GetHuman-rmcoelho
Dec 5th, 2019 - a year ago
Fixed
GetHuman-rmcoelho shared how to fix
Seen by 21 customers so far
Similar issue to 1808 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman-rmcoelho started working on this issue
Dec 5th, 2019 8:18pm
GetHuman-rmcoelho confirmed the issue is fixed. Hooray!
Dec 6th, 2019 8:47pm
GetHuman-rmcoelho confirmed the issue is fixed. Hooray!
Dec 6th, 2019 8:48pm