We have G mail at work and I could not get on with my company password it asked for a s...

GetHuman2153225's customer service issue with AOL from February 2019

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Before contacting them, items GetHuman2153225 may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2153225's own words
We have G mail at work and I could not get on with my company password it asked for a stronger one I altered this by one letter from lower to upper and got in. I then got a G mail alter that there had been a breach and my e mail *****@***.com came up on this. I believe they have now used this to access my AOL account which infact uses this e mail. I am locked out of my aol account now and cannot access. I need to revise my password ASAP. I am very worried. Caroline Warrick - mobile ***** ******
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Customer service issue
Reported by GetHuman2153225
Feb 7th, 2019 - 4 mons ago
I have an issue with AOL too
Not resolved
Seen by 3 customers so far
Similar issue to 3547 others
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GetHuman2153225 started working on this issue
Feb 7th 9:30am