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The issue in GetHuman1972180's own words
I Fred Tarantino and Capital One credit card company contacted AOL together. We believe the first rep. hung up on us. Second Rep. transferred us to another to cancel subscription to Ad Free and live support. I was soclicated for both for $*.** and nothing else. Main problem is AOL customer service can't communicate using the English language. They also have a bad hearing problem which is all recorded for those who doubt. If you want to give me Ad free and support for the agreed upon price of $*.** per month, I fine. I want to keep my email and the above.
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