My name is JT Ragg (Gerald Thomas Ragg). I tried logging into my account for the first...

GetHuman-randycim's customer service issue with AOL from August 2018

Help with my AOL issue
The issue in GetHuman-randycim's own words
My name is JT Ragg (Gerald Thomas Ragg). I tried logging into my account for the first time in * or * months. I forgot my password. When I click on reset password I get this: "Sorry. We can’t sign you in right now. Please try again in a while." I tried on an iphone, Ipad and Mac using Safari and then Firefox. I get the same response. Is there some way to reset my password? Below, I'm using my grandfather's email for your response. Thank you.
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AOL

Customer service issue
Reported by GetHuman-randycim
Aug 24th, 2018 - 4 mons ago
I have an issue with AOL too
Fixed
Seen by 4 customers so far
Similar issue to 1466 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-randycim started working on this issue
Aug 24th 3:14am
GetHuman-randycim indicated the issue is not fixed yet.
Aug 24th 4:31am
GetHuman-randycim indicated the issue is not fixed yet.
Aug 24th 4:45am
GetHuman-randycim indicated the issue is not fixed yet.
Aug 24th 5:08am