Need to change phone number ***ociated with my email account. I have been locked out of...

GetHuman-jefflf's customer service issue with AOL from June 2018

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Help with my AOL issue
Before contacting them, items GetHuman-jefflf may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman-jefflf's next move: have a AOL rep call.
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The issue and preferred resolution, in GetHuman-jefflf's own words:
Need to change phone number ***ociated with my email account. I have been locked out of my email account because the verification code is being sent to my old phone number I can not receive any emails
I trust that AOL will make this right and come up with a resolution that is fair.
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AOL

Customer service issue
Reported by GetHuman-jefflf
Jun 25th, 2018 - 2 mons ago
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Seen by 3 customers so far
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GetHuman-jefflf started working on this issue
Jun 25th 4:03pm