Our email account got hacked * days ago. We now added * step verification. THE PROBLEM...
GetHuman-gmoskov's customer service issue with AOL from June 2018
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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-gmoskov's own words
Our email account got hacked * days ago. We now added * step verification. THE PROBLEM IS, I am getting AOL email on my iphone as usual but my husband is not. I need to add the long verification code to his phone. How do I get that? This is very inconvenient...getting hacked and now him not receiving email on his iphone.Thank you!
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