This morning I logged into my account and was told it could not be acessed... I spoke t...

GetHuman-graemema's customer service issue with AOL from May 2018

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The issue in GetHuman-graemema's own words
This morning I logged into my account and was told it could not be acessed... I spoke to 'Josh' who said someone in Moscow had hacked my account and it would cost me £*** to clear it? I don't understand this - it's aol who I have had since **** (or thereabouts) and I do not have £***? I use this for my very small business (secretarial service) - just me Also I have Malware which is supposed to stop this being done? I am going to give you my sons email below mine is *****@***.com which obviously doesn't work????
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Customer service issue
Reported by GetHuman-graemema
May 15th, 2018 - 10 mons ago
I have an issue with AOL too
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Seen by 8 customers so far
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GetHuman-graemema started working on this issue
May 15th, 2018 11:49am