I was injured and had some damaged items due to a defective bottle of Modena white bals...

GetHuman-dianard's customer service issue with ALDI Stores from November 2018

3 views | 777 similar | 0 following
Help with my ALDI Stores issue
First: share to improve GetHuman-dianard's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dianard's next move: find and follow the right step-by-step guide.
ALDI Stores doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dianard will need to dig through the advice provided by ALDI Stores, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dianard can let us know if they help or not.
Before contacting them, items GetHuman-dianard may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-dianard's own words
I was injured and had some damaged items due to a defective bottle of Modena white balsamic vinager. When I grasped the bottle it cracked in my hand, fell apart and a chard of glass pierced through my pants and stabbed me in the leg. My kitchen through rugs were ruined and pants. When I examined the bottle, the glass was extremely thin in spots (almost as thin as a tree ornament). A scratch occurred on my floor when wiping up the mess which also upsets me. Thus vinegar must be extremely heavy in sugar because it was almost impossible to clean without being sticky. What a horrible mess! I'm saving the bottle and I'm taking a picture of the puncture on my leg. It would have been nice to be able to actually talk to someone. Sincerely, Diana D'Orazio

GetHuman-dianard did not yet indicate what ALDI Stores should do to make this right.

How GetHuman-dianard fixed the problem

We are waiting for GetHuman-dianard to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get ALDI Stores's attention and get better help faster. Tap below to get started.
Having ALDI Stores issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dianard fixes it.
This email address isn't valid

ALDI Stores

Customer service issue
Reported by GetHuman-dianard
Nov 30th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 777 others
0 customers following this

Timeline

GetHuman-dianard started working on this issue
Nov 30th, 2018 2:51pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians