I was injured and had some damaged items due to a defective bottle of Modena white bals...

GetHuman-dianard's customer service issue with ALDI Stores from November 2018

6 views | 777 similar | 0 following
Help with my ALDI Stores issue
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GetHuman-dianard's next move: find and follow the right step-by-step guide.
ALDI Stores doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dianard will need to dig through the advice provided by ALDI Stores, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dianard can let us know if they help or not.
Before contacting them, items GetHuman-dianard may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-dianard's own words
I was injured and had some damaged items due to a defective bottle of Modena white balsamic vinager. When I grasped the bottle it cracked in my hand, fell apart and a chard of glass pierced through my pants and stabbed me in the leg. My kitchen through rugs were ruined and pants. When I examined the bottle, the glass was extremely thin in spots (almost as thin as a tree ornament). A scratch occurred on my floor when wiping up the mess which also upsets me. Thus vinegar must be extremely heavy in sugar because it was almost impossible to clean without being sticky. What a horrible mess! I'm saving the bottle and I'm taking a picture of the puncture on my leg. It would have been nice to be able to actually talk to someone. Sincerely, Diana D'Orazio

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ALDI Stores

Customer service issue
Reported by GetHuman-dianard
Nov 30th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 777 others
0 customers following this


GetHuman-dianard started working on this issue
Nov 30th, 2018 2:51pm

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