My name is Taryn harding. Address is *** Elm Street NE. Sugarcreek oh. I need money tha...

GetHuman3238206's customer service issue with AEP (OH) from July 2019

Help with my AEP (OH) issue
First: share to improve GetHuman3238206's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3238206 may need:
Name, Account number, Service address, Email address, Account phone number, and Last 4 of Social Security Number
The issue in GetHuman3238206's own words
My name is Taryn harding. Address is *** Elm Street NE. Sugarcreek oh. I need money that was taken from my account put back in. At least part of it. Bc of a misunderstanding aep has take $*** out of my account. I had thought I had taken care of getting the bill dispersed throughout the next ** months but bc I misunderstood having to pay the $*** on July *th they took out the full amount. I had thought it would automatically be taken out. This has cause our account to be overdrawn and we have no money for other bills. Please keep the $*** and return the rest. It has put us in a very bad situation. We have been a good aep customer. If I can find a way to go with another provider I will do that. Have never seen a company that doesn’t consider the hardship their transactions have caused. I could understand if I were a always late customer. But I’ve never been. Is there anyone who can reverse this???

GetHuman3238206 did not yet indicate what AEP (OH) should do to make this right.

How GetHuman3238206 fixed the problem

We are waiting for GetHuman3238206 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AEP (OH)'s attention and get better help faster. Tap below to get started.
Having AEP (OH) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

AEP (OH)

Customer service issue
Reported by GetHuman3238206
Jul 12th, 2019 - 4 years ago
Not resolved
Seen by 42 customers so far
Similar issue to 172 others
0 customers following this

Timeline

GetHuman3238206 started working on this issue
Jul 12th, 2019 7:35pm