My alarm pad keeps going off saying (Exit Delay in Progress) and the in about a minute...

GetHuman5247792's Technical support issue with ADT from September 2020

Help with my ADT issue
The issue in GetHuman5247792's own words
I am not trying to do anything. I just want system to stop going off saying "Exit Delay in Progress" and then to "Armed to Stay" mode for no reason. ... My alarm pad keeps going off saying (Exit Delay in Progress) and the in about a minute says (Armed to Stay) for no reason. This has happened about * times today and also happened yesterday. Is there something I can do for this to stop. When this happens I have to Disarm alarm every time I go out the door or if someone enters the door.
This was continually frustrating for I have to constantly having to get up and put in alarm code to take system out of "Armed to Stay" mode when others enter the home.
Just talk to me!
I have been a customer since June ****.
I don'f know how to fix this. That is why I am callling ADT.
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ADT

I was not using anything. Just sitting here and alarm goes off into "Exit Delay in Progress" and then to "Armed to Stay" as stated above.
Technical support issue
Reported by GetHuman5247792
Sep 9th, 2020 - 6 months ago
Fixed
Seen by 5 customers so far
Similar issue to 434 others
0 customers following this
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Timeline

GetHuman5247792 started working on this issue
Sep 9th, 2020 9:49pm
GetHuman5247792 confirmed the issue is fixed. Hooray!
Sep 10th, 2020 10:45pm

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