My alarm pad keeps going off saying (Exit Delay in Progress) and the in about a minute...

GetHuman5247792's Technical support issue with ADT from September 2020

Help with my ADT issue
The issue in GetHuman5247792's own words
I am not trying to do anything. I just want system to stop going off saying "Exit Delay in Progress" and then to "Armed to Stay" mode for no reason. ... My alarm pad keeps going off saying (Exit Delay in Progress) and the in about a minute says (Armed to Stay) for no reason. This has happened about * times today and also happened yesterday. Is there something I can do for this to stop. When this happens I have to Disarm alarm every time I go out the door or if someone enters the door.
This was continually frustrating for I have to constantly having to get up and put in alarm code to take system out of "Armed to Stay" mode when others enter the home.
Just talk to me!
I have been a customer since June ****.
I don'f know how to fix this. That is why I am callling ADT.
How GetHuman5247792 fixed the problem

We are waiting for GetHuman5247792 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ADT customer problems.
How Do I Add Adt to My House?How Do I Recover My Adt Account?
Do you have a customer issue as well?
We can help you get ADT's attention and get better help faster. Tap below to get started.
Having ADT issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


I was not using anything. Just sitting here and alarm goes off into "Exit Delay in Progress" and then to "Armed to Stay" as stated above.
Technical support issue
Reported by GetHuman5247792
Sep 9th, 2020 - 2 years ago
Seen by 43 customers so far
Similar issue to 434 others
0 customers following this
Items needed
Billing address
Account number
Phone number on account
Date of birth
Email address


GetHuman5247792 started working on this issue
Sep 9th, 2020 9:49pm
GetHuman5247792 confirmed the issue is fixed. Hooray!
Sep 10th, 2020 10:45pm

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians