I need my direct deposit switched from my checking account to my savings account for my...

GetHuman1966839's customer service issue with ADP Payroll and Benefits from January 2019

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Help with my ADP Payroll and Benefits issue
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The issue in GetHuman1966839's own words
I need my direct deposit switched from my checking account to my savings account for my bank. I cannot get on the payroll website (paycheckrecords.com)and need to reset my password. I have tried several times and each time I put in my answer to the security question (*st school I attended), I'm told that my answer does not match their records. Please help, I absolutely cannot have my next paycheck deposited into my checking account or I will lose it.
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ADP Payroll and Benefits

Customer service issue
Reported by GetHuman1966839
Jan 15th, 2019 - 9 mons ago
I have an issue with ADP Payroll and Benefits too
Not resolved
Seen by 9 customers so far
Similar issue to 967 others
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Timeline
GetHuman1966839 started working on this issue
Jan 15th 2:35am