I called on the *th of July and asked about coverage on my vehicle and my husband’s veh...
GetHuman-sonyasam's Complaint issue with AAA from July 2019
Help with my AAA issue
First: share to improve GetHuman-sonyasam's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sonyasam may need:
Account name, AAA number, Insurance policy number, Account email, Last 4 of Social Security Number, and Billing address
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-sonyasam's own words
I called on the *th of July and asked about coverage on my vehicle and my husband’s vehicle as well as rental insurance. I was given a quote I Decide to take out the policy and I gave the agent my debit card info my husband came in and informed him about the policy he stated Cancel it that is to much so we call back with in approximately * minutes and informed the agent that we wanted to cancel the policy. He informed us that he would cancel the policy but it would take up to ** to ** days to receive our refund. He stated again that the policy was cancel and we were not given a policy number.on ******* I called AAA and find out I have a policy that we did not want and the policy was not cancel until **** This is not good business. Here I am riding around with * Policies and my money tired up on something that we did not want. All because someone is trying to get a Commission.
GetHuman-sonyasam did not yet indicate what AAA should do to make this right.
I have an issue with AAA too
How GetHuman-sonyasam fixed the problem
We are waiting for GetHuman-sonyasam to fix the problem and share the solution with the rest of us customers.
Please help with my AAA issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AAA customer problems.