Please see my complaint below and the AA response which was not at all helpful.**Lisa...

GetHuman-ldabbs's customer service issue with AAA from October 2018

44 views | 673 similar | 0 following
Help with my AAA issue
Next: our robot will wait on hold for GetHuman-ldabbs to get a AAA rep on the line!
Always use the GetHuman Phone to call AAA. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-ldabbs's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ldabbs may need:
Account name, AAA number, Insurance policy number, Account email, Last 4 of Social Security Number, and Billing address
The issue in GetHuman-ldabbs's own words
Please see my complaint below and the AA response which was not at all helpful.**Lisa**Your Question, Comment or Feedback:*Feedback: ********I recently rented a car from Thrifty in Boston and *went through AAA. I went to the car rental at the *airport, my mistake. While at the desk I was told *my rental was off site. A gentleman at the desk *suggested to the girl waiting on me that she call *Rose the manager and ask if I can rent the car *there, because he said there were some issues at *the other Thrifty. The girl called Rose and she *said no. I spent $** to Uber there. They had no *cars and no one who knew how to do a rental and no *manager. They called Rose. I spent two hours *waiting until Rose had a car brought from the *airport with someone who knew how to rent the car. *The whole situation was ridiculous and lacked any *professionalism.**Response:*Dear Lisa Dabbs,**Thank you for contacting AAA. I would like to apologize for the experience that you had with Thrifty. We are limited on our end due to Thrifty being a third party of ours however please contact our Online Reservations Booking Department at ***-***-**** for further assistance. I hope this helps.**Thank you for being a valued AAA member! * *Sincerely, * *Joelle Gisstennar** *AAA Chicago Motor Club**** Meridian Lake Drive*Aurora, IL ******Member Relations (***)***-**** Option ** *General Inquiries (***)***-******We hope our answer provided you with the information you wanted. If it didn’t, please use the link below to contact us and clarify your question. If the link spans two lines, you will need to cut and paste the entire link into the address line of your Web browser.**https:***aaachicago*consumer*clarify.asp?incidentID*%*Bb**deb**-d*c*-**ca-****-**b*c*****fd%*D

GetHuman-ldabbs did not yet indicate what AAA should do to make this right.

How GetHuman-ldabbs fixed the problem

We are waiting for GetHuman-ldabbs to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AAA's attention and get better help faster. Tap below to get started.
Having AAA issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ldabbs fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ldabbs
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 44 customers so far
Similar issue to 673 others
0 customers following this


GetHuman-ldabbs started working on this issue
Oct 22nd, 2018 6:11pm

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies