I purchased an att prepaid card at * ** but it was the wrong one the manager said she w...

GetHuman-chunme's customer service issue with 7-Eleven from August 2020

Help with my 7-Eleven issue
First: share to improve GetHuman-chunme's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-chunme may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-chunme's own words
I purchased an att prepaid card at * ** but it was the wrong one the manager said she would refund me knowing that they can't refund att prepaid cards she took my * reciepts thinkinging I didn't write it down and never gave me my money back that's theif the next day i went to see the manager and she told me she gave it to the accountant ok i then got mad and asked her for my reciept which she told me she gave it to the accountant the purchase amount was almost $** and next day she's off so I called the police because that's theif and she now convinced everyone to make me wait till Tuesday I'm poor I live in housing and on a set income and I just wasted my money back who does that takes your reciept and not give you a return right then and there why do I have to wait I paid $**.** On August**,**** And it is now August **,**** and I still have to wait like * more days I feel I've been a victim of theif cause they also cancelled my prepaid plan that I brought that's wrong wrong wrong I would like to be refunded and then some for the days that I had to go without that purchase that's only fair

GetHuman-chunme did not yet indicate what 7-Eleven should do to make this right.

How GetHuman-chunme fixed the problem

We are waiting for GetHuman-chunme to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get 7-Eleven's attention and get better help faster. Tap below to get started.
Having 7-Eleven issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

7-Eleven

Customer service issue
Reported by GetHuman-chunme
Aug 24th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 281 others
0 customers following this

Timeline

GetHuman-chunme started working on this issue
Aug 24th 2:08am