I have submitted a ticket over a week ago without a response other than essentially we...

GetHuman2593089's customer service issue with 2K Sports from March 2019

5 views | 4251 similar | 0 following
Help with my 2K Sports issue
First: share to improve GetHuman2593089's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman2593089 got the right customer help using our suggestion.
The issue in GetHuman2593089's own words
I have submitted a ticket over a week ago without a response other than essentially we will get to it when we can. Please help or I would like my money that I spent on your game refunded to me.**Playing in start today mode, when I try to go to a game or simulate a game from the schedule screen the game cuts out and returns me to my home screen. Here are the details:*Game: *k** (standard edition)*System: Xbox **Internet: vergennes broadband (sattelite)*Location: Lowell, MI*Gameplay Mode: start today**I attempted to play the game while not connected to the internet and suffered the same results. I have unistalled the game and reinstalled it with the same exact results. I have tried different teams, with and with out downloaded draft classes with the same exact results. **I have submitted * ticket and * follow up request with the same exact results.....NOTHING!

GetHuman2593089 did not yet indicate what 2K Sports should do to make this right.

How GetHuman2593089 fixed the problem

We are waiting for GetHuman2593089 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common 2K Sports customer problems.
How Do I Recover My 2k Sports Account?How do I recover Myplayer on NBA 2K19?How do I let 2K Sports know about a problem with in-app purchases?How Do I Contact 2k Sports About a Download Problem with My Game?
Do you have a customer issue as well?
We can help you get 2K Sports's attention and get better help faster. Tap below to get started.
Having 2K Sports issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2593089 fixes it.
This email address isn't valid

2K Sports

Customer service issue
Reported by GetHuman2593089
Mar 25th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 4251 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address

Timeline

GetHuman2593089 started working on this issue
Mar 25th, 2019 11:04pm

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians