I have submitted a ticket over a week ago without a response other than essentially we...

GetHuman2593089's customer service issue with 2K Sports from March 2019

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I have submitted a ticket over a week ago without a response other than essentially we will get to it when we can. Please help or I would like my money that I spent on your game refunded to me.**Playing in start today mode, when I try to go to a game or simulate a game from the schedule screen the game cuts out and returns me to my home screen. Here are the details:*Game: *k** (standard edition)*System: Xbox **Internet: vergennes broadband (sattelite)*Location: Lowell, MI*Gameplay Mode: start today**I attempted to play the game while not connected to the internet and suffered the same results. I have unistalled the game and reinstalled it with the same exact results. I have tried different teams, with and with out downloaded draft classes with the same exact results. **I have submitted * ticket and * follow up request with the same exact results.....NOTHING!

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2K Sports

Customer service issue
Reported by GetHuman2593089
Mar 25th, 2019 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 4251 others
0 customers following this
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GetHuman2593089 started working on this issue
Mar 25th, 2019 11:04pm

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