I can't enter the auction house because I receive an error message every time I play an online match.

GetHuman-samloves's customer service issue with 2K Sports from October 2018

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The issue in GetHuman-samloves's own words
I was playing three vs three online ... How can I enter the auction house if I cant finish an online match? I get a server error every time.
Because I cant finish a match, not just in myteam but online as a whole. Only matches I can play are against the computer.
I would like to be able to play other players online so I can rank up my team and enter the unlimited tournament but I cant do that if I cant finish a round.
Since two k eight. Don't worry I wont be buying the next NBA*k. This happened during Two k ** as well.
I work in networking so i have done all the troubleshooting on my end. I have requested to see are there certain ports that I need to have open but no one from *k support has ever responded back. No surprise there.
I have an issue with 2K Sports too
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2K Sports

Xbox one standard edition digital download
Customer service issue
Reported by GetHuman-samloves
Oct 13th, 2018 - 2 mons ago
I have an issue with 2K Sports too
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Seen by 4 customers so far
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Timeline
GetHuman-samloves started working on this issue
Oct 13th 9:45pm