Zomato.com Help Pages

Zomato.com Customer FAQ, Forum, and Online Help Desk

Average time to fix: (15 hours)
Busiest time: 10:45am
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Recent Zomato.com help topics searched

Order didn't received
wrong item send to me
I am Zomato delivery partner,& I'm CYCLEIST ,Since I was out of the area, my Eid has be...
I want to refund my money... As the restaurant is not giving me the delivery.please tak...
I've ordered from the zomato the delivery boy didn't deliver the order instead he switc...
Full cheating Zomato Zomato poor company service poor
Zomato ek fraud company hai mangati kya hai* kya hai aata kya hai
There I order pizza but I wouldn't get proper in way
I want my order or my money
I have paid money via paytm he doesn’t delivered my order not even called me for confir...
Getting so much delay in order
My refund is not came
Hi, i ordered food through Zomata and made online payment. My account has been debited...
I have order momos from momo miya. Satish is a delivery boy his behaviour was very rude...
* diny ho gya hai refund nahi aaya hai *Or bolta hai *-*diny mai mil jyega lekin nahi m...
My problem not solved please solve this issue cash on delivery not available in my order
I just ordered food by mistake , I can not able to cancel it. My support chat is not working
Get help with my issue

Zomato.com Online Help at zomato.com - Info & Stats

Help desk address
https://www.zomato.com/contact
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
10:45am
Average turnaround time
15
Rank amongst all ways to reach them
1
Other means of communication
web
Communication customer rating
67%
Quality of help rating
64%
Votes for online help
58
When this was last updated
Sun Mar 29 2020 09:00:00 GMT+0000 (UTC)

Zomato.com Help Pages: What to Know

This is the Zomato.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Zomato.com's best customer help page or faq or forum, this is the best entry point according to 156 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on zomato.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Zomato.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Zomato.com: General Information

Zomato.com does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Zomato.com one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Zomato.com.

Do Zomato.com and GetHuman work together?

GetHuman has no relationship with Zomato.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Zomato.com Contact Info

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