Wix.com Help Pages

Wix.com Customer FAQ, Forum, and Online Help Desk

Wix.com Help @ wix.com
Customer Help
Average time to fix: (72 hours)
Busiest time: 3pm
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Recent Wix.com help topics searched

My website has vanished. It was connected to an old domain that expired and now I cant...
My website and bill details all gone from my wix account. Even the domain is not attach...
I got the wrong template and category need to fix the domain to go with my proper cate...
Hi, I want to rent clothing on my website and I want to add the price per day, for exam...
I canceled my acct. * months algo.Wix.com charged in November ** to my Bank acct...
I have just been charged a yearly fee of £*** for my website but I pay a monthly fee in...
Someone made a fake Instagram that is linked to a fake **** website that is using my ph...
I have question concerning opening a business line and would like to speak with a human.
I need to change debit card on file.
I need to talk to someone for heritagemasonry.co We had a Wix account we are able to op...
Greetings! We have used Wix.com for our Casper Mountain Bed & Breakfast site for a num...
I have an email address linked to a different website to that of my Wix website. I'd li...
Can I create a QR code for my Wix site to include in my advertising? I would like to p...
I registered a domain with a mailbox under a Premium Service with Wix.*There was an aut...
Connecting a domain. Wix suggested to purchase through their site charged me then said...
I am blocked out of my account. I keep emailing back the customer support email with c...

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Wix.com Online Help at wix.com - Info & Stats

Help desk addresshttps://www.wix.com/support/html5/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3pm
Average turnaround time72
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating81%
Quality of help rating72%
Votes for online help29
When this was last updatedSat May 14 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Wix.com Help Pages: What to Know

This is the Wix.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Wix.com's best customer help page or faq or forum, this is the best entry point according to 5,622 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on wix.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Wix.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Wix.com: General Information

Wix.com does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Wix.com one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Wix.com.

Do Wix.com and GetHuman work together?

GetHuman has no relationship with Wix.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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