Wix.com Help Pages

Wix.com Customer FAQ, Forum, and Online Help Desk

Average time to fix: (76 hours)
Busiest time: 9am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Tweet re: Business VIPTweet re: Connect DomainTweet re: Account AccessTweet re: BillingTweet re: Website SupportHelp with something else

Recent Wix.com help topics searched

wix.com phone number. This is a scam. no humans, no customer service no cancellations...
i was charged for a domain but then i found out i had to upgrade to a premium package t...
i am being charged for a domain that I originally wanted*but come to find out to use th...
I cannot get an epp code for erw.com.
I need an epp code for my domain name erw.com
I ordered business cards as part of my premium package. That was two weeks ago. They...
I am being billed by Wix but I do not have an account with you. I want it stopped and t...
Need to be contacted by a designer who can update my company website and create two add...
I have a new store, BundleBuddy.org and Wix is reviewing my site. I would like to tell...
I would like to speak with an expert at Wix with regards to a Hotel reservation system...
My name is Daniel Demar.*I previously have a Wix account for a website that was under a...
I have a year membership for my business and i need help!!!
I just bought a domain name, and I found one that I like better. Is it possible that I...
WIX* want to cancel now. My *nd try, therefore would really appreciate refund of last...
I can edit my new site , but all of a sudden I cannot see any preview of the site I onc...
Please advise, I had my payment withdrawn out of my account but had an email this morni...
does it provide E-COMMERCE in it
Get help with my issue

Wix.com Online Help at wix.com - Info & Stats

Help desk address
https://www.wix.com/support/html5/
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9am
Average turnaround time
76
Rank amongst all ways to reach them
1
Other means of communication
web
Communication customer rating
85%
Quality of help rating
68%
Votes for online help
32
When this was last updated
Wed Mar 25 2020 09:00:00 GMT+0000 (UTC)

Wix.com Help Pages: What to Know

This is the Wix.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Wix.com's best customer help page or faq or forum, this is the best entry point according to 5,622 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on wix.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Wix.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Wix.com: General Information

Wix.com does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Wix.com one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Wix.com.

Do Wix.com and GetHuman work together?

GetHuman has no relationship with Wix.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Wix.com Contact Info

Other Company Help Desks

Comcast Help PagesWalMart Help PagesAT&T Help PagesAT&T Wireless Help PagesGEICO Help PagesIRS Help PagesPayPal Help PagesFandango Help Pages
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!