Wikipedia Help Pages

Wikipedia Customer FAQ, Forum, and Online Help Desk

Average time to fix: (40 hours)
Busiest time: 2:15pm
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Wikipedia Online Help at en.wikipedia.org - Info & Stats

Help desk address
http://en.wikipedia.org/wiki/Wikipedia:Contact_us
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
2:15pm
Average turnaround time
40
Rank amongst all ways to reach them
2
Other means of communication
email, web
Communication customer rating
67%
Quality of help rating
92%
Votes for online help
37
When this was last updated
Tue Apr 07 2020 09:00:00 GMT+0000 (UTC)

Wikipedia Help Pages: What to Know

This is the Wikipedia help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Wikipedia's best customer help page or faq or forum, this is the best entry point according to 1,692 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on en.wikipedia.org, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Wikipedia agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Wikipedia: General Information

Wikipedia does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Wikipedia using 2 different media: email, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Wikipedia.

Do Wikipedia and GetHuman work together?

GetHuman has no relationship with Wikipedia and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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Wikipedia Contact Info

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