Wikipedia Help Pages

Wikipedia Customer FAQ, Forum, and Online Help Desk

Wikipedia Help @ en.wikipedia.org
Customer Help
Average time to fix: (40 hours)
Busiest time: 1pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Help from a Real Person
If our free tools aren't enough, we partner with a BBB-accredited US company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with an expert

Wikipedia Online Help at en.wikipedia.org - Info & Stats

Help desk addresshttp://en.wikipedia.org/wiki/Wikipedia:Contact_us
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1pm
Average turnaround time40
Rank amongst all ways to reach them2
Other means of communicationemail, web
Communication customer rating66%
Quality of help rating93%
Votes for online help37
When this was last updatedSun Apr 11 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Wikipedia Help Pages: What to Know

This is the Wikipedia help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Wikipedia's best customer help page or faq or forum, this is the best entry point according to 1,692 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on en.wikipedia.org, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Wikipedia agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Wikipedia: General Information

Wikipedia does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Wikipedia using 2 different media: email, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Wikipedia.

Do Wikipedia and GetHuman work together?

GetHuman has no relationship with Wikipedia and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Speak to An Expert Now

We partner with a US-based expert help site to provide you with support techs 24/7. Enjoy a $1 one-week trial membership and chat with a real expert now.
Get Live Expert Help

Wikipedia Contact Info

Other Company Help Desks

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!