Vudu Help Pages

Vudu Customer FAQ, Forum, and Online Help Desk

Vudu Help @ support.vudu.com
Customer Help
Average time to fix: (55 hours)
Busiest time: 10:45am
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Recent Vudu help topics searched

Can't access my account
I can't access my account
Still waiting for help with my account.
Having problem logging in my account and doing anything once I do get logged in.
My VUDU account works on my movie devices just is not working ok my tvs’ at home. I hav...
I had a $*.** ,credit which has vanished. Wh
I rented a movie on December *, **** but it would not play on my TV. I want a refund.
Unapproved charges to my card
Calls to support won't work, live chat doesn't work. Only some movies work. I called ye...
I forgot my password and when I try to reset it I don't get the reset email.
I forgot my Vudu password and since all my Fandango movies moved to Vudu, I can't acces...
Vudu $* movie credit for signup with Roku. **The website to enter promo code will not o...
Vudu movie credit site to redeem the $* Vudu movie credit is not responding, site timin...
I’m not sure if I deactivated my mother Vudu account or deactivated it for I’m her tv...
I rented a movie but it would not show up on my LG TV, so I could not watch it.
A purchase showed on my bank account from vudu for **.** and me or my children were no...
I ordered a movie off of my phone, but now my TV will not let me play the movie. It kee...

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Vudu Online Help at support.vudu.com - Info & Stats

Help desk addresshttp://support.vudu.com/?supportPage=answers/list
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time55
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating74%
Quality of help rating83%
Votes for online help44
When this was last updatedSun Feb 05 2023 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-554-8838

Vudu Help Pages: What to Know

This is the Vudu help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Vudu's best customer help page or faq or forum, this is the best entry point according to 9,972 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-554-8838) which we show above. Sometimes when you dig through the various help topics and volumes on support.vudu.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Vudu agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Vudu: General Information

Vudu has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Vudu using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-554-8838 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Vudu.

Do Vudu and GetHuman work together?

GetHuman has no relationship with Vudu and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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