1. All Companies › 
  2. Volkswagen Customer Service › 
  3. FAQ
Updated

Volkswagen Customer FAQ

Top Answers & How-to Guides

What is Volkswagen's Phone Number?

The question we are asked most often is about how to talk to Volkswagen customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How often should I get my Volkswagen serviced?

To ensure optimal performance and longevity, Volkswagen recommends that you get your vehicle serviced every 10,000 miles or once a...
Ask any question you have about Volkswagen customer service, get an answer now.
Contact Volkswagen customer service

Key Programming

How Do I Program My Volkswagen Key?

The Volkswagen car key is programmable to operate your car. To program the key using buttons, hold down the lock/unlock button for...
Read more

Recalls

How Do I Check for Recalls on My Volkswagen?

It is common for cars to be recalled by the manufacturers when they discover that the car has a defect which causes safety issues....
Read more

Roadside Assistance

Does Volkswagen Have Roadside Assistance?

Having a peace of mind in knowing you have a cover to attend to you when you develop a breakdown is crucial. Additionally, you are...
Read more

Warranty Coverage

What is the warranty coverage for a Volkswagen vehicle?

Volkswagen provides a comprehensive warranty coverage for their vehicles, ensuring peace of mind for owners. Each new Volkswagen comes...
Read more

Technology Compatibility

Do Volkswagen vehicles have Apple CarPlay and Android Auto compatibility?

Yes, Volkswagen vehicles do have Apple CarPlay and Android Auto compatibility. Both systems are available in most new Volkswagen models....
Read more

Leasing

Can I lease a Volkswagen vehicle?

Yes, you can lease a Volkswagen vehicle. Leasing provides a flexible and cost-effective way to enjoy the benefits of driving a Volkswagen...
Read more

Volkswagen Care Program

What is the Volkswagen Care Program and how does it work?

The Volkswagen Care Program is a comprehensive maintenance plan offered by Volkswagen. It is designed to provide convenience and peace...
Read more

Incentives and Rebates

Are Volkswagen vehicles eligible for any government incentives or rebates?

Yes, Volkswagen vehicles are eligible for government incentives and rebates in many countries. These incentives vary depending on the...
Read more

Special Offers

Are there any special offers or discounts available for Volkswagen vehicles?

Yes, Volkswagen offers various special offers and discounts on their vehicles. These offers can vary depending on the current promotions...
Read more

Maintenance Schedule

How often should I get my Volkswagen serviced?

To ensure optimal performance and longevity, Volkswagen recommends that you get your vehicle serviced every 10,000 miles or once a...
Read more

Help me with my Volkswagen customer service issue

Ask any question you have about Volkswagen customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $5 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Answers for More Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated