USA Today Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at USA Today?
Q:
Does USA Today offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-7pm EST. The least busy day is Friday, and the most busy day is Tuesday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 33 minutes. The longest hold times are on Friday, and the shortest are on Thursday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for USA Today below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this USA Today phone number to document the phone system.
Here is how our research team describes the way the USA Today phone system greets you: Which of these can I help you with? Order new subscription, delivery issue, temporary delivery hold, billing, canceling subscription, or digital product support.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose an option 1-6.
Below are some clips we've found from USA Today's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"Welcome to USA Today.
Which of these can I help you with? Starting a new subscription, a delivery issue, a temporary delivery hold, Billing.
Digital product support.
Say or key in your phone number including the area code."
Excerpt from a call with USA Today
Saturday, June 15, 2024 2:34 PM
They may ask your reason for calling (instead of a menu)
"I didn't get that? Which best describes the reason for your call?"
Excerpt from a call with USA Today
Tuesday, May 14, 2024 1:00 AM
They may ask you to say or enter information
"Welcome to USA Today.
Which of these can I help you with starting a new subscription, a delivery issue, a temporary delivery hold, billing, digital product support, or canceling your subscription, So you can say new subscription, delivery issue, temporary delivery hold, billing, digital product support, or canceling your subscription,"
Excerpt from a call with USA Today
Tuesday, May 14, 2024 1:00 AM
The first phone menu
"Welcome to USA Today.
Which of these can I help you with starting a new subscription, a delivery issue, a temporary delivery hold, billing, digital product support, or canceling your subscription, So you can say new subscription, delivery issue, temporary delivery hold, billing, digital product support, or canceling your subscription,
I didn't get that? Which best describes the reason for your call?
Starting a new subscription, reporting a delivery issue, a temporary delivery hold, billing, digital product support, or canceling your subscription I still didn't get that.
To start a new subscription, press one.
To report a delivery issue, press two.
To place or cancel a temporary delivery hold, press three.
For billing, press four.
For digital product support, press five.
To cancel your subscription, press six."
Excerpt from a call with USA Today
Tuesday, May 14, 2024 1:00 AM
What are the hours and when should I call?
USA Today operates the call center for this 800-872-0001 phone number Mon-Fri 8am-7pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 58 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the USA Today call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this USA Today phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like USA Today staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call USA Today is Friday. The most busy day to call is Tuesday, which averages 78% more phone calls by comparison. Again, this is based on a sample of 58 calls made with our AI-powered, web-based phone in the last 90 days.
- Mon
- Tue
- Busiest
- Wed
- Thu
- Fri
- Quietest
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.
The best time to call USA Today
In summation, the best day to call USA Today is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that USA Today staffs the call center well on Friday.
Why Customers Call USA Today
If you have time to do a bit of reading before you call USA Today, we recommend you read over some of our problem-specific articles.
What is USA Today?
USA Today is a renowned national newspaper in the United States, providing comprehensive news coverage across a wide range of topics including politics, business, entertainment, sports, and more. It was established in 1982 and quickly became known for its concise, easy-to-read format and colorful, visually-driven design. As a widely trusted source of news, USA Today aims to present balanced and unbiased reporting, catering to a diverse readership. With a significant online presence, USA Today delivers news through its website and mobile applications, ensuring accessibility and convenience for readers. The publication's commitment to quality journalism, innovative storytelling, and extensive coverage has solidified its position as one of the leading newspapers in the country.
What is the price of USA Today?
The price of USA Today varies depending on the location and method of purchase. In general, the weekday print edition of USA Today is typically priced at $2.50 at retail locations such as newsstands or vending machines. However, prices may be subject to change and could differ in certain areas. Additionally, home delivery and digital subscriptions are available through various packages and pricing structures. It is advisable to visit the official USA Today website or contact their customer service for the most accurate and up-to-date information regarding pricing options and promotions.
Can I access USA Today online for free?
Yes, users can access USA Today online for free. USA Today offers a range of digital content at no cost, allowing readers to access news articles, features, opinion pieces, and more without a paid subscription. The website provides unrestricted access to a wide variety of news and information across different sections including national, sports, entertainment, and lifestyle. Furthermore, USA Today's mobile app is free to download and offers a seamless browsing experience for users on smartphones and tablets. While certain premium features and content may require a subscription, the majority of articles and news updates can be accessed without any charges, making USA Today's online platform easily accessible to all readers.
Top USA Today customer service problems
Click the link above to get answers to just about any USA Today customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to USA Today, and their purpose. Are any of these similar to the reason you are trying to call?
Delivery hold request: "I would like to suspend delivery for ten days."- From a call lasting 4m 41s , Jul 2, 2024 2:58 PM
Starting new subscription: "I would like to start a new subscription, please."- From a call lasting 1m 12s , Jun 26, 2024 9:16 PM
More USA Today Customer Service Contacts
There are of course other ways to contact USA Today customer service besides the phone. Below we list the best ones, by medium.
USA Today Customer Help Desk / Web Support
As a last, sometimes only, resort- USA Today customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is USA Today's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a USA Today agent. This phone number is USA Today's best phone number because 3,930 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-872-0001 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call USA Today first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, USA Today has 1 phone number. It's not always clear what is the best way to talk to USA Today representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for USA Today. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like USA Today. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.