TruConnect Help Pages

TruConnect Customer FAQ, Forum, and Online Help Desk

TruConnect Help @
Customer Help
Average time to fix: (63 hours)
Busiest time: 10:15am
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Recent TruConnect help topics searched

Got my truck connect phone anf the screen is locked snf I don't know the pin? It's s m...
My phone say SIM LOCKED PUK CODE NEEDED I have no idea what is it.
Hola tengo mi n*mero telef*nico de Truconnect, pero no puedo recibir mensajes y llamada...
I changed phones because the Samsung phone I was using Screen cracked so I switch ph...
Lost phone can't find it nowhere
My phone is saying no service. I am unable to make or receive calls or texts. My phone...
Recivi la card sin pero y el tel*fono?
I can not make or receive a phone call on my new truconnect phone
My my SIM card is locked I need the PUK code
Hola!! Recib* el chip del telefono pero el celular esta incluido porque no lo he recibi...
how do I forward my truconnect phone number to another phone while I am waiting for my...
Trying to purchase data but it keeps saying error and I have money on my card so y isn...
Battery on current phone is * years old. Would like to transfer number and service pls
my sim is locked for truconnect need puk code
my phone is saying mobile network not available

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TruConnect Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time63
Rank amongst all ways to reach them1
Other means of communicationweb, phone
Communication customer rating69%
Quality of help rating64%
Votes for online help29
When this was last updatedWed Mar 03 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number+1 800-430-0443

TruConnect Help Pages: What to Know

This is the TruConnect help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for TruConnect's best customer help page or faq or forum, this is the best entry point according to 3,378 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (+1 800-430-0443) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from TruConnect agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting TruConnect: General Information

TruConnect has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with TruConnect using 2 different media: web, phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number +1 800-430-0443 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like TruConnect.

Do TruConnect and GetHuman work together?

GetHuman has no relationship with TruConnect and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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