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Trip Mate Customer FAQ

Top Answers & How-to Guides

What is Trip Mate's Phone Number?

The question we are asked most often is about how to talk to Trip Mate customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any discounts or promotions available?

Yes, Trip Mate offers various discounts and promotions to make your travel experience even more affordable. We understand that travel...
Ask any question you have about Trip Mate customer service, get an answer now.
Contact Trip Mate customer service

Check-in

How do I check-in for my flight?

To check-in for your flight, you can typically do so online through the airline's website or mobile app starting 24 hours before your...
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Trip Mate

What is Trip Mate?

Trip Mate is a leading travel insurance and trip protection company. With over 30 years of experience, Trip Mate offers a range of...
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Booking

Can I make changes to my booking?

Yes, you can make changes to your booking with Trip Mate. We understand that plans may change, and we strive to accommodate our customers...
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Cancellation Policy

What is the cancellation policy?

Trip Mate's cancellation policy allows customers to cancel their travel insurance plan within a certain timeframe and receive a full...
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Travel Insurance

Do I need travel insurance for my trip?

Travel insurance is highly recommended for any trip, regardless of destination or duration. While no one wants to think about the possibility...
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Payment Methods

What are the accepted payment methods?

At Trip Mate, we offer a range of convenient payment options to suit our customers' needs. We accept all major credit and debit cards,...
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Baggage Allowance

What is the baggage allowance?

The baggage allowance for Trip Mate varies depending on the airline and the specific ticket purchased. Generally, most airlines enforce...
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Pet Travel

Can I bring my pet on the trip?

Yes, you can bring your pet on the trip. At Trip Mate, we understand the importance of your furry friends and we welcome them to join...
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Discounts

Are there any discounts or promotions available?

Yes, Trip Mate offers various discounts and promotions to make your travel experience even more affordable. We understand that travel...
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Help me with my Trip Mate customer service issue

Ask any question you have about Trip Mate customer service. We will do our best to get you answers right away.
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