The Weather Channel Help Pages

The Weather Channel Customer FAQ, Forum, and Online Help Desk

The Weather Channel Help @ feedback.weather.com
Customer Help
Average time to fix: (52 hours)
Busiest time: 9:30am
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Recent The Weather Channel help topics searched

I want to cancel Weather and have tried over and over again. I too have tried to create...
I live in Morganton NC ***** and when I watch Local on the *'s, I get Spartanburg SC. I...
When going to the monthly weather site, on the right hand column is a total of the prec...
How do I upload a video to your channel
we get the weather channel through Spectrum....we get local updates from Gastonia NC...
I really would have liked knowing that the weather*Channel cared enough about the state...
The announcer showed pictures of flowering trees in Victoria and said they were cherry...
To: Barbara Bekkedahl, President of Weather Group Ad Sales & Client Partnerships**Re: C...
I am Crestview Florida live *** am. How to send video?
Lately when it is at the "*' s and I am looking forward to the Local Weather update (NY...
I subscribed to the weather channel's premium service on October *, **** and have NOT r...
Why do you report bogus air quality values for Uluborlu Turkey ?*The ait is full of smo...
Trying to restart my account but your website script just goes into som endless loop. M...
I have Weather Channel on my Yahoo homepage. Instead of going directly to Davenport, I...
I do not want to see the covid ** reports on my weather app
I just upgraded my Weather Channel subscription app to “Pro” and need to know how to ad...
Hello !!** In the last couple of years, here in Grand Rapids MI, the local on the...

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The Weather Channel Online Help at feedback.weather.com - Info & Stats

Help desk addresshttp://feedback.weather.com
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time52
Rank amongst all ways to reach them3
Other means of communicationtwitter, phone, web
Communication customer rating82%
Quality of help rating67%
Votes for online help79
When this was last updatedSun Sep 25 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number770-226-0000

The Weather Channel Help Pages: What to Know

This is the The Weather Channel help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for The Weather Channel's best customer help page or faq or forum, this is the best entry point according to 10,056 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (770-226-0000) which we show above. Sometimes when you dig through the various help topics and volumes on feedback.weather.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from The Weather Channel agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting The Weather Channel: General Information

The Weather Channel has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with The Weather Channel using 3 different media: twitter, phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 770-226-0000 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like The Weather Channel.

Do The Weather Channel and GetHuman work together?

GetHuman has no relationship with The Weather Channel and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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