The Weather Channel Help Pages

The Weather Channel Customer FAQ, Forum, and Online Help Desk

The Weather Channel Help @ feedback.weather.com
Customer Help
Average time to fix: (52 hours)
Busiest time: 9am
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Recent The Weather Channel help topics searched

Sign off thunderstorms Thursday and morning and July **th
Danielle Banks either needs to be fired or cut back on the makeup. She looks like a clo...
I don’t want to have thunderstorms Thursday and Saturday and Wednesday after midnight t...
I have questions regarding when our house was struck by lightening in Austin, Tx. Woul...
i checked the weather and it said it wasnt going to rain, so i got excited, hopped in m...
On TV. No audio. Why?
Not an issue. Would it be possible,when giving out temperatures at random cities, to gi...
Also, Hours ago, your page said "Thunderstorms ending at **pm." Then when they didn't...
Here in Central New Jersey (Monmouth county) we had multiple severe thunderstorm warnin...
I have the weather channel on my phone. Current weather is my goal when accessing thru...
Oh my God this motherfuking dude you really want to charge me $* $* to join your team f...
I watch this little dude might is better man or whatever degrade me and you know what o...
This man needs to apologize for the low income housing that he f****** put down like wa...
I cannot put more than one place name in at a time terrible app
Why is there no local weather on the**'s and **'s? Miss not having local do not like al...
On the Hurricane Tracker , when I select a named storm path , and choose a hurricane sw...
I have an Android and I'm getting weather info for a former city where we lived. How ca...

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The Weather Channel Online Help at feedback.weather.com - Info & Stats

Help desk addresshttp://feedback.weather.com
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time52
Rank amongst all ways to reach them3
Other means of communicationtwitter, phone, web
Communication customer rating96%
Quality of help rating81%
Votes for online help57
When this was last updatedSat Sep 25 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number770-226-0000

The Weather Channel Help Pages: What to Know

This is the The Weather Channel help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for The Weather Channel's best customer help page or faq or forum, this is the best entry point according to 10,056 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (770-226-0000) which we show above. Sometimes when you dig through the various help topics and volumes on feedback.weather.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from The Weather Channel agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting The Weather Channel: General Information

The Weather Channel has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with The Weather Channel using 3 different media: twitter, phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 770-226-0000 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like The Weather Channel.

Do The Weather Channel and GetHuman work together?

GetHuman has no relationship with The Weather Channel and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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