StockX Help Pages
StockX Customer FAQ, Forum, and Online Help Desk
StockX Help @ help.stockx.com
Average time to fix: (23 hours)
Busiest time: 3:30pm
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Recent StockX help topics searched
Fraudulent purchase made on my debt card, ***.** on *********, I did not make this purc...
My package was mistakenly sent to stock x via ups which was not the destination. The pa...
Hi, I place an order on ********. But I never recieve a order conformation. So am not s...
I wanted to cancel my order
Ive ordered expensive shoes by accident *Order number ******** i want to cancel the ord...
This is my second time getting a damaged sneaker box from stockx. How I want it fixed...
I placed an order for a shoe and I never received the shoes tracked the shipment n ther...
Bonjour, je m’appr*tais * d*poser mon colis * stockx dans un point relais UPS, ce derni...
ho preso un paio di air force * numero **.* ma camminando per strada ho visto che mi va...
Good afternoon. I need a number I will like to talk to a representative about my situa...
i haven’t gotten my confirmation email when i ordered my shoes
Stock x cancelled my order and took my money
I wanted to buy shoes through the affirm and ended up buying them all out I need to rev...
You guys marked my package as delivered and it is not here
My debit card won’t go through as payment and they marked me down as suspicious and you...
I ordered a pair of Jordan * university blues for *** uk pounds and when I confirmed th...
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StockX Online Help at help.stockx.com - Info & Stats
Help desk addresshttps://help.stockx.com/s/contactsupport?language=en_US
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:30pm
Average turnaround time23
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating77%
Quality of help rating94%
Votes for online help75
When this was last updatedThu Sep 16 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
StockX Help Pages: What to Know
This is the StockX help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for StockX's best customer help page or faq or forum, this is the best entry point according to NaN GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on help.stockx.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from StockX agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting StockX: General Information
StockX does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from StockX one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like StockX.
Do StockX and GetHuman work together?
GetHuman has no relationship with StockX and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.