Squarespace.com Help Pages

Squarespace.com Customer FAQ, Forum, and Online Help Desk

Average time to fix: (69 hours)
Busiest time: 1:15pm
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Recent Squarespace.com help topics searched

My website has been down fo a week and I have a new yoga studio . Please help. For Lo...
I do not want to renew my website subscription on Square Space*I already have my Websit...
I think I accidentally erased an active email that has valuable info in it
We are receiving a "deceptive site warning" for our transferred domain from go daddy
I AM TRYING TO PUBLISH MY WEB SITE EVERY * WEEKS*I DO NOT KNOW HOW TO DO IT......I NEED...
I need a full refund for my squarespace usage. It was never active and cancelation of t...
I changed my domain on Squarespace from Golden yoga life to Love Light Sacred Space. I...
I saw a web site featured on a Squarespace Circle email and would like to know what tem...
My Website is down. Need to talk to someone about this
My squarespace account has been hacked. I am unable to sign into my account , receive o...
I have a website platform in wix.com and I would like to know if I can transfer the inf...
Hello, I need a receipt for a transaction dated ********* in the amount of $**.**. Refe...
I can log into my squarespace site just fine, but I cannot edit my site all of the sudd...
I need to activate my retail app. including transferring inventory, etc from the square...
I need to make a recurring weekly event in my calendar - I am creating an events page t...
Can you please tell me the difference between a personal website and business website...
My site is live-carolcomune.com but I can't seem to connect with my stripe account*payp...
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Squarespace.com Online Help at help.squarespace.com - Info & Stats

Help desk address
http://help.squarespace.com/ask-a-person/
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
1:15pm
Average turnaround time
69
Rank amongst all ways to reach them
3
Other means of communication
email, chat, web
Communication customer rating
75%
Quality of help rating
76%
Votes for online help
70
When this was last updated
Sat Mar 28 2020 09:00:00 GMT+0000 (UTC)

Squarespace.com Help Pages: What to Know

This is the Squarespace.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Squarespace.com's best customer help page or faq or forum, this is the best entry point according to 4,308 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on help.squarespace.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Squarespace.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Squarespace.com: General Information

Squarespace.com does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Squarespace.com using 3 different media: email, chat, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Squarespace.com.

Do Squarespace.com and GetHuman work together?

GetHuman has no relationship with Squarespace.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.
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