SmileBox Help Pages

SmileBox Customer FAQ, Forum, and Online Help Desk

Average time to fix: (69 hours)
Busiest time: 1:45pm
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Tweet re: Account AccessTweet re: Account SetupTweet re: Overcharge on AccountTweet re: Slideshow AdviceTweet re: Problem With the AppHelp with something else

Recent SmileBox help topics searched

I renewed my account Oct *. Payment pisted to my credit card Oct **th. I designed a col...
I placed an order today, and then realized that there is a spelling error on the Inside...
I sent my smile box to Facebook and there is no animation on it !!! What happen also ca...
When I try to open Smilebox, I am asked to update flash player, but when I try this it...
I'd like to take off the text box on my slideshow. How do I do that?
I asked that my account be cancelled I was just charged again **.**. Please return my m...
I just purchased the premium subscription last night and as I was working on my project...
Same issue...says i need to install later version of adobe...my computer has a more upd...
Can't get into my original smile box that I just paid my fee for....Ikeep getting a dif...
I JUST PAID MY MONTHLY FEE AND TRIED TO OPEN SMILEBOX. SAID I NEEDED TO UPGRADE ADOBE...
There doesn't sewem to be a way to cancel the subsription, not the account.
I want to cancel my supscription to smile box
I did not want to pay for the year but wanted the monthly membership. Please help me w...
I had to change my e-mail provider so, I need to give you my new address. It was...
I have some very old Smilebox I received. At this point I am unable to open them. Is...
I'm not able to log into Smilebox. I have a Mac and it's not loading. I get a message t...
I need to cancel my smilebox account
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SmileBox Online Help at smilebox.zendesk.com - Info & Stats

Help desk address
https://smilebox.zendesk.com/hc/en-us
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
1:45pm
Average turnaround time
69
Rank amongst all ways to reach them
2
Other means of communication
email, web
Communication customer rating
77%
Quality of help rating
68%
Votes for online help
58
When this was last updated
Sun Apr 05 2020 08:00:00 GMT+0000 (UTC)

SmileBox Help Pages: What to Know

This is the SmileBox help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for SmileBox's best customer help page or faq or forum, this is the best entry point according to 1,548 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on smilebox.zendesk.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from SmileBox agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting SmileBox: General Information

SmileBox does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with SmileBox using 2 different media: email, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like SmileBox.

Do SmileBox and GetHuman work together?

GetHuman has no relationship with SmileBox and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

SmileBox Contact Info

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