SmileBox Help Pages

SmileBox Customer FAQ, Forum, and Online Help Desk

SmileBox Help @ smilebox.zendesk.com
Customer Help
Average time to fix: (73 hours)
Busiest time: 10:45am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent SmileBox help topics searched

Like some of the other complainants I feel I was scammed into buying a years subscripti...
I was under the impression that the use of smile box was going to be paying * dollars a...
I am very unhappy with the app. I’m being charged and cant use the functions.
My online smilebox creation won't save
My creation will not save
Hello I was charged $** on my debit card for a package that I never purchased from you...
I was charged $**.** on my debit card for a package I never purchased. I had bought the...
I need an invoice for a $**.** charge on ******* for Endodontic Associates. I emailed y...
I have finished my creation and went into rearrange photo lay out, now it will not save...
Hi, I just pay premium for smilebox for $** because I thought I only had to paid for a...
I've been a member of Smilebox for several years now. However, I've never had this issu...
I just created my SmileBox Creation and it won't save. I made one last night and it was...
I am being charged $**.** for a subscription I never signed up for. I have never sent...
My e-mail address follows: (*****@***.com). When I try to log-on to Smilebox as usual...
I accidentally signed up for SmileBox plus instead of SmileBox which I have used many t...
Hi Smilebox,*Can you please refund my money. I have wrongly selected annual subscriptio...
I recently rejoined Smilebox and paid via Master Card. I am trying to use a Kindle Fir...

Get help with my issue

SmileBox Online Help at smilebox.zendesk.com - Info & Stats

Help desk addresshttps://smilebox.zendesk.com/hc/en-us
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time73
Rank amongst all ways to reach them2
Other means of communicationemail, web
Communication customer rating81%
Quality of help rating72%
Votes for online help62
When this was last updatedSat Jun 25 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

SmileBox Help Pages: What to Know

This is the SmileBox help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for SmileBox's best customer help page or faq or forum, this is the best entry point according to 1,548 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on smilebox.zendesk.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from SmileBox agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting SmileBox: General Information

SmileBox does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with SmileBox using 2 different media: email, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like SmileBox.

Do SmileBox and GetHuman work together?

GetHuman has no relationship with SmileBox and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!