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Sarraf.com Customer FAQ

Top Answers & How-to Guides

What is Sarraf.com's Phone Number?

The question we are asked most often is about how to talk to Sarraf.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a physical store location?

No, Sarraf.com is an e-commerce store and does not have a physical store location. We operate solely online, allowing customers to...
Ask any question you have about Sarraf.com customer service, get an answer now.
Contact Sarraf.com customer service

Sizing

How do I find my ring size?

To find your ring size, you can measure the inside diameter of a well-fitting ring using a ruler or measure the circumference of your...
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Returns and Exchanges

What is the return policy?

We offer a hassle-free return policy at Sarraf.com. If you are not completely satisfied with your purchase, you can return the item...
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Order Information

Can I track my order?

Yes, you can track your order on Sarraf.com. Once you have completed your purchase, you will receive an email with a tracking number....
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How long does it take to process an order?

At Sarraf.com, we strive to process and ship your order as quickly as possible. Typically, our order processing time ranges from 1-3...
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Payment Options

What types of payment do you accept?

At Sarraf.com, we gladly accept a wide range of payment options to provide convenient and secure shopping experiences for our customers....
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Engraving Services

Do you offer engraving services?

Yes, we proudly offer engraving services at Sarraf.com. We understand that personalization adds a special touch to jewelry, making...
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Product Information

What is the warranty on your products?

At Sarraf.com, we take pride in offering high-quality products to our valued customers. All of our items come with a comprehensive...
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What metals are your products made of?

Our products at Sarraf.com are made of high-quality metals such as gold, silver, and platinum. Our gold jewelry is crafted from various...
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Shipping

Do you offer international shipping?

Yes, we offer international shipping to customers worldwide. At Sarraf.com, we understand the importance of delivering our products...
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Product Customization

Can I customize a piece of jewelry?

Yes, you can customize a piece of jewelry at Sarraf.com. We offer a wide range of options for customization, allowing you to create...
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Discounts and Promotions

Are there any discounts or promotions available?

Yes, at Sarraf.com, we frequently offer discounts and promotions on a variety of products. We understand the importance of affordability...
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Physical Store

Do you have a physical store location?

No, Sarraf.com is an e-commerce store and does not have a physical store location. We operate solely online, allowing customers to...
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Help me with my Sarraf.com customer service issue

Ask any question you have about Sarraf.com customer service. We will do our best to get you answers right away.
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