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What is the return policy?

Asked 2 years ago
Sarraf.com has a return policy designed to ensure customer satisfaction while maintaining the integrity of their products. Generally, customers can return items within a specific period, typically thirty days from the date of purchase, provided that the items are in their original condition and packaging. This means that items must be unworn, undamaged, and accompanied by all original tags and documentation. Certain categories of items, such as custom-made or personalized jewelry, may have different stipulations regarding returns. Customers are encouraged to verify the specific details regarding particular items to ensure compliance with the return policy. Return shipping costs are often the responsibility of the customer, unless the return is due to an error on the part of Sarraf.com. For the most accurate and up-to-date information on their return policy, it is always a good idea to check the current web page dedicated to the policy on the Sarraf.com website. It is important to understand all terms and conditions to make the return process as smooth as possible.
Answered Oct 19th 2025

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