What is the return policy?

We offer a hassle-free return policy at Sarraf.com. If you are not completely satisfied with your purchase, you can return the item within 30 days of delivery. To initiate a return, simply contact our customer service team and provide your order details. Once your return is authorized, we will provide you with a prepaid shipping label. Please ensure that the item is in its original condition, unworn, and with all original tags and packaging. Upon receiving and inspecting the return, we will issue a full refund to your original payment method. However, please note that certain items, such as engraved, resized, or customized pieces, may not be eligible for return. For more information, please refer to our return policy page or contact our dedicated customer service team.