Postmates.com Help Pages

Postmates.com Customer FAQ, Forum, and Online Help Desk

Average time to fix: (30 hours)
Busiest time: 9:30am
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Recent Postmates.com help topics searched

So I'm trying to get in my old account but I don't remember my password or my email is...
I had two deliveries back to back every time I arrive to go pick up the order Postmates...
I never applied to your service My credit card was scammed and fraudulent charges wer...
I was thinking about getting Postmates unlimited so I looked at the options with the pa...
I ordered from Denny’s my driver called my personal number and told me they we’re close...
I need to cancel my order and get a refund. It was supposed to arrive an hour ago but t...
The tips that I have received are in " Processing pay outs ". I'm just concerned becau...
I have been doing a delivery for Joel L at **** Huntington Tpke but I forgot my wallet...
HR department email or phone number to get a verification of **** employment for one of...
I’m unable to activate my post area card to use my current balance
I am a deliver and accidentally completed an order before delivery and do not have the...
I ordered from Postmates last night and had to cancel my order because the driver parke...
I want to opt out of my membership because this company keeps over charging me and I do...
I'm trying to add my debt card to instant cash out and it won't let me. Help now.
I want to get on board w*you....I was supposed to go to an orientation in mid Nov...was...
I was charged $*.** for the Unlimited Membership without my permission on December **th...
I signed up for Postmates and then realized I am unable to even use it in most areas I...
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Postmates.com Online Help at help.postmates.com - Info & Stats

Help desk address
https://help.postmates.com/hc/en-us
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9:30am
Average turnaround time
30
Rank amongst all ways to reach them
2
Other means of communication
email, web
Communication customer rating
67%
Quality of help rating
56%
Votes for online help
393
When this was last updated
Mon Jan 13 2020 08:00:00 GMT+0000 (UTC)

Postmates.com Help Pages: What to Know

This is the Postmates.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Postmates.com's best customer help page or faq or forum, this is the best entry point according to 72,642 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on help.postmates.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Postmates.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Postmates.com: General Information

Postmates.com does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Postmates.com using 2 different media: email, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Postmates.com.

Do Postmates.com and GetHuman work together?

GetHuman has no relationship with Postmates.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Postmates.com Contact Info

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