Postmates Help Pages

Postmates Customer FAQ, Forum, and Online Help Desk

Postmates Help @ help.postmates.com
Customer Help
Average time to fix: (60 hours)
Busiest time: 1:30pm
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Recent Postmates help topics searched

App won't let me finish drop off
I am waiting for my deposit for * weeks and I have not deposited it
My name is Acela Gonz*lez I have the application to make delivery but I need the card b...
I deliveried an order but didn’t take a photo customer received order and I accidentall...
Update bank info for instant cashout
Introducir mi informaci*n. Licencia datos y pasos correspondientes , lleg* la tarjeta...
Ya recibe la tarjeta no termina de finalizar el proceso verificaci*n tiene * D*as , no...
I can’t update my bank information to instant cash out
can i use postmate to p*u a cake and deliver it to my reception?
Postmates fleet app is not allowing me to add my banking information .
Tuve un problema con una cliente me mandaron a una direcci*n iquivocada y despu*s me ma...
I keep putting in the requested debit card information,to receive an instant deposit...
I'm getting charges for a membership wish I never enrolled and please I need you to tak...
I need the address to my last drop off please call me it's an emergency **********
I got a problem with my paids in postmates i trying put my routing number and my debit...
I chance my phone number but i aready have my account
My *ame si RaMon i chance my phone number and i aredy Have account with you how can i...

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Postmates Online Help at help.postmates.com - Info & Stats

Help desk addresshttps://help.postmates.com/hc/en-us
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:30pm
Average turnaround time60
Rank amongst all ways to reach them2
Other means of communicationemail, web
Communication customer rating58%
Quality of help rating88%
Votes for online help751
When this was last updatedMon Sep 28 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Postmates Help Pages: What to Know

This is the Postmates help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Postmates's best customer help page or faq or forum, this is the best entry point according to 72,642 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on help.postmates.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Postmates agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Postmates: General Information

Postmates does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Postmates using 2 different media: email, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Postmates.

Do Postmates and GetHuman work together?

GetHuman has no relationship with Postmates and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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