Postmates Help Pages

Postmates Customer FAQ, Forum, and Online Help Desk

Postmates Help @ help.postmates.com
Customer Help
Average time to fix: (55 hours)
Busiest time: 10:45am
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Recent Postmates help topics searched

I want to update my direct deposit information my bank account and debit card to receiv...
My food never arrived. I demand reimbursement NOW.
My daughter Taylor Bullock was a customer she has passed away but there are charge on h...
i live in texas, i cant tell if my food will be delivered or not. it took my order but...
Hello, I ordered food and I never entered my credit card information and my card was ch...
One of my items did not go into my cart and I thought it did. It was the crazy horse ro...
They suspended my account for not payment but they have the correct credit card number...
It’s been atleast ** days since I’ve worked and still yet to be paid. I’ve been tryin t...
How and when do I get my **** tax information from postmates? I am trying to do my taxe...
The messenger didnt come to my house and it says it was returned. I saw him in the map...
May order is four hours late and I still haven’t got it yet
YES I NOTICE IN MY ACCOUNT POSTMATE IS TAKING MONEY OUT OF MY ACCOUNT WITHOUT MY PERMIS...
please put my money back ASAP
I did not get my refund back to my card
Is there a way to get a printout of my purchases made thru Postmates for ****
I work for postmates and need my W*. I need information on who to contact to obtain thi...
Over charge put on ground very disrespectful

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Postmates Online Help at help.postmates.com - Info & Stats

Help desk addresshttps://help.postmates.com/hc/en-us
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time55
Rank amongst all ways to reach them2
Other means of communicationemail, web
Communication customer rating63%
Quality of help rating93%
Votes for online help746
When this was last updatedSun Apr 11 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Postmates Help Pages: What to Know

This is the Postmates help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Postmates's best customer help page or faq or forum, this is the best entry point according to 72,642 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on help.postmates.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Postmates agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Postmates: General Information

Postmates does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Postmates using 2 different media: email, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Postmates.

Do Postmates and GetHuman work together?

GetHuman has no relationship with Postmates and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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