Postmates Help Pages

Postmates Customer FAQ, Forum, and Online Help Desk

Postmates Help @ help.postmates.com
Customer Help
Average time to fix: (57 hours)
Busiest time: 10:15am
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Recent Postmates help topics searched

Every single order I have placed recently has been messed up either for missing items o...
I worked last year for postmate and got **** but I misplaced it. Please I need **** for...
I need my **** please!
I ordered from Postmates for pickup and realized that they only had a store far away...
Hi lm haisam I need help who I can get my W-* please help me whenever you can it is ver...
I waited two hours to get my food delivered and then it said canceled. Now i am hungry...
I oder for a pick up, so I went to the restaurant and picked up my food. I get home to...
Can't log into my Postmates account by email or phone because my old phone number is re...
I used the website postmates.com and I always get my delievery ! I specifically wrotw...
Need to get **** tax form ****
My card was charged $*** and this account is closed I have not used this service in a...
I ordered a chicken sandwich from McDonald's and with the understanding when you spend...
There was a misunderstanding and that communication problem with the order it was order...
I ordered McDonalds and didn't receive my extra sweet and sour sauce
Hello my name is Susanne abu-judeh *I used to work with postmates last year but because...
I was missing a drink from a combo,I ordered * turtle sundaes and received * chocolate...
I have a postmates gift certificate *wzlekcusjp**I have attempted to order and they say...

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Postmates Online Help at help.postmates.com - Info & Stats

Help desk addresshttps://help.postmates.com/hc/en-us
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time57
Rank amongst all ways to reach them2
Other means of communicationemail, web
Communication customer rating61%
Quality of help rating91%
Votes for online help749
When this was last updatedTue May 17 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Postmates Help Pages: What to Know

This is the Postmates help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Postmates's best customer help page or faq or forum, this is the best entry point according to 72,642 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on help.postmates.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Postmates agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Postmates: General Information

Postmates does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Postmates using 2 different media: email, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Postmates.

Do Postmates and GetHuman work together?

GetHuman has no relationship with Postmates and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Postmates Contact Info

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