Does People Magazine offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes and 35 seconds.The longest hold times are on Tuesday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for People Magazine below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this People Magazine phone number to document the phone system.
Here is how our research team describes the way the People Magazine phone system greets you: To order a new subscription, say "New subscription." Otherwise, I will need your 10-digit account number.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0 at the first menu.
Below are some clips we've found from People Magazine's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling customer service. Our call center is closed.
However, our automated system is available to assist you with many common transactions.
To use our automated system, please stay on the line.
Otherwise, you may try your call again or visit our website Please consult your magazine or the Internet for the specific web address.
For quality assurance purposes, this call may be monitored or recorded.
Welcome to the People customer service system. I'll do my best to help you today.
And if I can't, I'll transfer you to someone who can.
You will be able to change your address, make a payment, or perform several other transactions in our automated voice system.
If you are calling to order a new subscription or gift, just say, I want to order.
In order to access your account, I'll need you to tell me your ten digit account number.
You can find your account number on the mailing label of your magazine.
Billing, or renewal statement. On your mailing label, it's the ten digit number that appears on the second line of the label right after the letters PPL.
On your billing or renewal statement, it's the first ten
I wanna make sure I heard you correctly.
Please answer yes or no. Did you say one?
My mistake. Let's try again."
Excerpt from a call with People Magazine
Sunday, January 7, 2024 4:16 PM
They may ask you to say or enter information
"For quality assurance purposes, this call may be monitored or recorded.
Welcome to the People customer service system. I'll do my best to help you today.
And if I can't, I'll transfer you to someone who can.
You will be able to change your address, make a payment, or perform several other transactions in our automated voice system.
If you are calling to order a new subscription or gift, just say, I want to order.
In order to access your account, I'll need you to tell me your ten digit account number.
You can find your account number on the mailing label of your magazine.
Billing, or renewal statement. On your mailing label, it's the ten digit number that appears on the second line of the label right after the letters PPL.
On your billing or renewal statement, it's the first ten numbers following the letters p p l.
If you need a minute to get your magazine or find a number, just say hang on, and I'll wait for you.
If you can't find the number, say, I can't find it.
Please say or key in your account number now.
I wanna make sure I heard you correctly.
The name we have on file for this account is Molly Eli or Norluco.
Is that correct?
Press or say let me look up your account information."
Excerpt from a call with People Magazine
Friday, April 26, 2024 6:39 PM
They may need to look up your account
"For quality assurance purposes, this call may be monitored or recorded.
Welcome to the People customer service system. I'll do my best to help you today.
And if I can't, I'll transfer you to someone who can.
You will be able to change your address, make a payment, or perform several other transactions in our automated voice system.
If you are calling to order a new subscription or gift, just say, I want to order.
In order to access your account, I'll need you to tell me your ten digit account number.
You can find your account number on the mailing label of your magazine.
Billing, or renewal statement. On your mailing label, it's the ten digit number that appears on the second line of the label right after the letters PPL.
On your billing or renewal statement, it's the first ten numbers following the letters PPL.
If you need a minute to get your magazine or find the number, just say hang on, and I'll wait for you.
If you can find the number, say, I can't find it.
Please say or key in your account number now.
The name we have on file for this account is Anne Sealyer.
Is that correct? Press Let me look up your account information."
Excerpt from a call with People Magazine
Friday, April 12, 2024 10:17 PM
What are the hours and when should I call?
People Magazine operates the call center for this 800-541-9000 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 1,657 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the People Magazine call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this People Magazine phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like People Magazine staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call People Magazine is Sunday.The most busy day to call is Monday, which averages 403% more phone calls by comparison.Again, this is based on a sample of 1,657 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday, which is 620% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
In summation, the best day to call People Magazine is Wednesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that People Magazine staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
Calling this number was really easy, as I was able to get through to a representative almost immediately. When I called, I was first put through to the automated system and told that it would try to answer my questions, but it would transfer me if it could not.
It first asked me why I was calling, telling me I could check my subscription, confirm my address, make a payment or say that I wanted to order a new subscription. Once I said, "I want to order", the system immediately transferred me to a representative.
The system is set to tell you your wait time, but it could not finish the sentence before I was connected to the representative. Apparently, the representatives do not get any information about your call, nor does People Magazine have a dedicated sales team, because the representative asked me for the zip code on my account. I said I didn't have an account, and she asked how she could help.
I told her I wanted to know the cost of a People Magazine subscription to potentially subscribe. She told me the cost was $118 and change for the subscription, and this was for the year. I asked her how many issues I would receive at that price, and she said that was for 52 issues. I asked to confirm that was one issue a week, and she said it was. I then thanked her for the information and ended the call.
The only negative I saw here was the system not giving its representatives any information about the call. If someone doesn't have an account, asking them to enter their information is just a waste of both people's time. Otherwise, this call was exemplary, and I would absolutely use this number for assistance if I were a genuine subscriber to People Magazine.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
Why Customers Call People Magazine
If you have time to do a bit of reading before you call People Magazine, we recommend you read over some of our problem-specific articles.
People Magazine is a trusted American weekly magazine focusing on human-interest stories and celebrity news. To unsubscribe, go to the People website, click on "Magazine," then "Manage Your Subscription," and
Click the link above to get answers to just about any People Magazine customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to People Magazine, and their purpose. Are any of these similar to the reason you are trying to call?
Payment processing issue: "I was trying to make my payment, but the system didn't understand the expiration date."
- From a call lasting 7m 32s , Nov 11, 2024 7:24 PM
Order magazine subscription: "This is to order a magazine."
- From a call lasting 38m 22s , Nov 4, 2024 7:59 PM
Missing magazine issues: "This is the second week I haven't received a magazine."
- From a call lasting 6m , Oct 12, 2024 10:11 PM
Inquiring about issues: "Was there a September fourteenth issue?"
- From a call lasting 4m 4s , Oct 11, 2024 10:46 PM
Cancel magazine subscription: "We just wanna cancel the whole people's magazine stuff."
- From a call lasting 6m 13s , Oct 11, 2024 9:42 PM
Information about why customers call People Magazine is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- People Magazine customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is People Magazine's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a People Magazine agent. This phone number is People Magazine's best phone number because 51,774 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-541-9000 include Cancel Service, Billing Inquiry, Renewal, Delivery Problem, Change of Address and other customer service issues. The People Magazine call center that you call into has employees from Philippines and is open 24 hours, 7 days according to customers. In total, People Magazine has 1 phone number. It's not always clear what is the best way to talk to People Magazine representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for People Magazine. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like People Magazine. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
