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MusicArts.com Customer FAQ

Top Answers & How-to Guides

What is MusicArts.com's Phone Number?

The question we are asked most often is about how to talk to MusicArts.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the warranty on the instruments?

MusicArts.com provides a warranty on all instruments to ensure customer satisfaction. The warranty coverage varies depending on the...
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Order Tracking

How do I track my order?

To track your order, log in to your account on our website and navigate to the "Order Status" section. Here, you can view the current...
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Instrument Types

What types of instruments does MusicArts.com offer?

At MusicArts.com, we offer a wide range of instruments to cater to every musician's needs and preferences. Our extensive collection...
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Rental Options

Do you offer rental instruments?

Yes, MusicArts.com offers a wide range of rental instruments. Whether you are a beginner, student, or professional musician, we have...
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Return Policy

What is your return policy?

Our return policy at MusicArts.com is designed to ensure your complete satisfaction with your purchase. If for any reason you are not...
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In-Store Pickup

Can I place an order online and pick it up in-store?

Yes, you can place an order online and choose to pick it up in-store at MusicArts.com. This convenient option allows you to browse...
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Financing Options

Do you offer any financing options for instrument purchases?

Yes, MusicArts.com offers financing options for instrument purchases. We understand that investing in a musical instrument can be a...
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Discounts/Promotions

Are there any discounts or promotions available?

Yes, MusicArts.com frequently offers discounts and promotions to provide customers with great deals on musical instruments, equipment,...
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Brands Carried

What brands do you carry?

At MusicArts.com, we pride ourselves on offering a wide range of top-notch music brands to cater to every musician's needs. Our extensive...
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Damaged Product Return

Can I return a product if it is damaged during shipping?

Yes, you can return a product if it is damaged during shipping. At MusicArts.com, we understand that accidents can happen during transit....
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Repairs/Maintenance

Do you offer repairs or maintenance services?

Yes, MusicArts.com offers repairs and maintenance services for musical instruments. Our team of experienced technicians is skilled...
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Order Changes/Cancellation

Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed. However, we request you to contact our customer service team as...
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Help me with my MusicArts.com customer service issue

Ask any question you have about MusicArts.com customer service. We will do our best to get you answers right away.
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