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MusicArts.com Customer FAQ

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What is MusicArts.com's Phone Number?

The question we are asked most often is about how to talk to MusicArts.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent MusicArts.com Customer Questions

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Order Tracking

How do I track my order?

To check an order placed on MusicArts.com, customers can log into their account to find order tracking details. If they do not...
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Can I cancel or modify my order after it has been placed?

Once an order is placed with MusicArts.com, modifications or cancellations may be possible if the order has not yet begun...
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Instruments and Rentals

Do you offer rental instruments?

MusicArts.com offers a rental program for various instruments, allowing beginners, especially students, to access quality gear...
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What type of instruments are best for beginners?

For beginners, selecting instruments like pianos, guitars, flutes, recorders, and ukuleles is ideal due to their accessibility...
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Can I sell my used instruments through Music Arts?

MusicArts.com mainly offers a wide range of musical instruments for sale rather than serving as a selling platform for...
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Return and Warranty

What is your return policy?

MusicArts.com offers a customer-friendly return policy allowing items to be returned within a specified timeframe if they are...
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Can I return a product if it is damaged during shipping?

If a product arrives damaged, it is typically possible to return it for a refund or exchange with MusicArts.com. Customers...
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What is the warranty on the instruments?

The warranty duration on instruments from MusicArts.com usually varies by brand and type, typically lasting one year for...
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What is the warranty on the instruments?

The warranty duration on instruments from MusicArts.com usually varies by brand and type, typically lasting one year for...
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Financing and Discounts

Do you offer any financing options for instrument purchases?

MusicArts.com recognizes that instrument purchases can be expensive and aims to offer financing options through third-party...
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Are there any discounts or promotions available?

MusicArts.com regularly provides various discounts and promotions, including seasonal sales and special offers for students and...
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Brands and Accessories

What brands do you carry?

MusicArts.com offers a diverse array of brands for various musical instruments and accessories, including well-known names like...
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What accessories do you recommend for each instrument?

Musical instruments benefit greatly from various accessories that enhance performance and comfort. String players need quality...
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Services and Lessons

Do you offer repairs or maintenance services?

MusicArts.com does not provide repairs or maintenance directly but suggests seeking local music or repair shops for such...
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Do you offer any music lessons or classes?

MusicArts.com primarily serves as a retailer for musical instruments and accessories and does not offer music lessons or...
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