What is your return policy?

Our return policy at MusicArts.com is designed to ensure your complete satisfaction with your purchase. If for any reason you are not satisfied with your order, you may return it within 45 days of the purchase date. We accept returns for items that are in new, resalable condition, with all original packaging and accessories included. To initiate a return, simply contact our customer service team, and they will guide you through the process. Please note that some items, such as mouthpieces, sheet music, and special order items, may not be eligible for return due to hygiene and copyright reasons. We strive to make the return process as easy as possible and provide options for refunds, exchanges, or store credits. For more detailed information, please refer to our dedicated return policy page on our website.