Mashable Help Pages

Mashable Customer FAQ, Forum, and Online Help Desk

Mashable Help @ mashable.com
Customer Help
Average time to fix: (87 hours)
Busiest time: 10:45am
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Mashable Online Help at mashable.com - Info & Stats

Help desk addresshttp://mashable.com/contact-us/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time87
Rank amongst all ways to reach them1
Other means of communicationweb, phone
Communication customer rating62%
Quality of help rating73%
Votes for online help58
When this was last updatedSat Aug 01 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number646-397-0874

Mashable Help Pages: What to Know

This is the Mashable help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Mashable's best customer help page or faq or forum, this is the best entry point according to 330 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (646-397-0874) which we show above. Sometimes when you dig through the various help topics and volumes on mashable.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Mashable agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Mashable: General Information

Mashable has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Mashable using 2 different media: web, phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 646-397-0874 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Mashable.

Do Mashable and GetHuman work together?

GetHuman has no relationship with Mashable and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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