LifeTouch Help Pages

LifeTouch Customer FAQ, Forum, and Online Help Desk

LifeTouch Help @ contact.lifetouch.com
Customer Help
Average time to fix: (11 hours)
Busiest time: 1pm
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Recent LifeTouch help topics searched

I NEVER RECEIVED MY DAUGHTER PICTURES AFTER PICTURE DAY. TWO WEEKS AGO I CALLED SW TERR...
I placed an order from home on November *th and haven't gotten the pictures yet.*Irene...
My daughter took retake pictures and decided she liked the original better. She would l...
I would like the portrait id and access code for my son's retakes. I received an e-mai...
I placed an order for a digital image of my daughter's class picture on November *th, I...
My son Kayden Leo Sanders had pictures taken at North elementary in October. i have yet...
I want to order online but I lost the proof sheet with my child’s portrait ID and acces...
My son didn't receive his school pictures because LifeTouch didn't associate "Bobby" wi...
I am trying to order my grandson high school pictures online. When I enter Portrait ID...
I made the following order and have not received a link to download my photos:**Thank y...
Verrado Heritage Elementary School, my son Bradley West *th grade had retakes completed...
My daughter and son-in-law were expecting when the pictures were scheduled. They were...
ordered custom package *****. conf. number **********. called because it hasn't been r...
I have gotten the wrong pictures of my son * times! Each time, I’ve waited nearly an ho...
I'm very angry! I've called three times, sent and email and still haven't received my c...
My nephew never received his photos. The school called lifetouch and they said they wou...
Is there some place on the LifeTouch order form where I can put my address to receive t...

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LifeTouch Online Help at contact.lifetouch.com - Info & Stats

Help desk addresshttp://contact.lifetouch.com
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1pm
Average turnaround time11
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating75%
Quality of help rating86%
Votes for online help56
When this was last updatedTue Sep 15 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

LifeTouch Help Pages: What to Know

This is the LifeTouch help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for LifeTouch's best customer help page or faq or forum, this is the best entry point according to 1,824 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on contact.lifetouch.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from LifeTouch agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting LifeTouch: General Information

LifeTouch does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from LifeTouch one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like LifeTouch.

Do LifeTouch and GetHuman work together?

GetHuman has no relationship with LifeTouch and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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